Rodrigo Caceres Email & Phone Number

Vaughan, Ontario, Canada

• Creates a properly written repair order including all required information as well as clearly stating customer concerns
• Advises customers on the care of their cars and the value of maintaining their vehicles following the manufacturer's specifications.
• Recommending and explaining the nature of the required automotive maintenance and repairs to the customer
• Provides a complete and accurate written cost estimate for labor and parts as required
• Supports the quality control process to eliminate comebacks
• Maintains high customer satisfaction standards.

Toronto, Ontario, Canada

Interact with customers to address any concerns or questions regarding their vehicle repairsEnsure that customer complaints are handled promptly and effectively working closely with the customer to settle disputes.Ensure that all service orders are accurately documented and processed on time.Communicate frequently with technicians and Parts Associates to.

Toronto, Ontario, Canada

Supervision of opening and closing of repair orders and reviewed them for accuracy.Managing warranty claims and ensuring their quick submission.Working closely with the Manager/Owner to ensure goals and forecasts are being met and managed.Ensuring a positive work atmosphere for all staff and a great experience for every customer.Ensure health and safety.

Lima, Peru

Estimating the cost and time needed for a wide range of repairsAnalyze collision repair damage / Knowledge of the collision industryCommunication with insurance companiesHandle customers, and discussing their needsPrepare detailed quotes and work orders in coordination with internal parts partnersHelps identify a mechanical problem by questioning the.

Lima, Peru

Make quotes of the damages of the vehicles / Send the info to insurance companies (AUDATEX)Negotiate with insurance companies (Appraisers and Adjusters)Coordination with Service Advisors of the different car brands that we manage in the auto body shop. (BMW – SUBARU – KIA)Verify, control, and supervise the personnel assigned to the workshop, and.

Lima, Peru

Make quotes of the different kinds of tires focus on the customer needs.Searching for new clients on the entire countryCoordinate with business partners about the stock of the productsProvide logistical support in special activities such as events.Follow up on purchase orders in coordination with internal areas (Warehouse)Follow up on payment orders of the.

Lima, Peru

Making quotes by phone and via the webCustomer Service, Billing and coordination of merchandise dispatch Carry out the procedures for tickets and transfer to company personnel Request and verify the demonstration supports of the expenses incurredTrack payments for timely cancellation, Receive and review invoices and receipts of expenses incurredSupply of.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Bachelor'S Degree, Hotel/Motel Administration/Management