● Leading UI projects using usability methodologies based on user-centric decision-making aligned with PO expectations. ● Aligning technical teams with developers to improve usability and ensure robust Handoff, speeding up development. ● Participation in multifunctional teams, including the "Cards Squad", focused on individual and corporate clients, and the "Fees Squad", focused on internal bank processes. ● Introduction of new features and services, emphasizing UI design during the final phase of development. ● Conducted usability tests to validate design concepts and improve solutions based on user feedback.● Benchmarking research in the banking sector to improve the ability to create innovative and user-friendly interfaces. ● Implementation of standardization in onboarding processes and UX/UI best practices to streamline wireframing and prototyping and improve understanding of new demands through flows and screen references with the PO and technical team. ● Figma | Mural | Miro | Adobe Suite | Maze | MS Office | Scrum | Google Form

● UX/UI projects using agile methodologies such as Scrum and Sprints with a research and development team. ● Analyses through user journey maps, benchmarking, UX research, prototyping, usability testing, and metrics. ● Workshop facilitation and dynamics for discovery processes, flow, and journey creation, user research to understand usability pain points, wireframing, and prototyping to visually finalize product deliveries aligned with the technical area. ● Led end-to-end product design processes for B2B and B2C products and internal tools. ● Using agile methodologies, including Scrum and Sprints, collaborating with multifunctional R&D teams. ● Leading complex user and business pain point research initiatives. ● Identifying digital process bottlenecks, significantly optimizing operations resulting in substantial cost savings for the company. ● Pioneer in developing an online system for pet insurance reservations, monitoring, and post-sales processes. ● Highlight: Effective participation in internal improvement processes through interviews with relevant departments, benchmarks, journey mapping, and discovery processes to understand the best way to use billing systems, avoiding significant financial losses for the company. ● Figma | Mural | Miro | Adobe Suite | Maze | MS Office | Scrum | Google Forms | JIRA Software | Google Material

● Led UX/UI initiatives within an agile framework, analyzing user processes through user journey maps, benchmarking, UX research, prototyping, usability testing, and metrics. ● Development of impactful presentations (PPT) to consolidate projects and competitive proposals. ● Improved internal processes aligning with the company's business strategies. ● Advocated for creating impactful presentations to consolidate projects and strengthen competitive proposals, ensuring clear communication of design strategies and results. ● Highlight: restructuring bank products for ATMs with a focus on user-centered design, research, and reactive design principles. ● Figma | Mural | Miro | Adobe Suite | Maze | MS Office | Scrum | Google Forms | Google Material

● UX/UI projects using leading design thinking methodologies, product discovery, and brainstorming processes. • Creation of impactful presentations to consolidate projects and proposals. ● Development of materials for point of sale (stationery, displays, and furniture) and layouts for the web and events, including scenography, social media, video editing, and all visual communication layouts for events. ● Engaged in brainstorming sessions to conceptualize campaign ideas and tactical initiatives. • Website and internet banner creation and visual design for applications. ● Participation in brainstorming meetings for campaign concept development and tactical actions. ● Highlight: development of a responsive digital magazine prototype focused on the user for Honda Motorcycles Brazil. ● Figma | Mural | Miro | Adobe Suite | Maze | MS Office | Scrum | Google Forms | JIRA Software | Google Material

● Involvement in UX projects using research tools to understand market behavior through UX Research, Benchmarking, Empathy Mapping, User Journey, Metrics, and Lightning Talk alignments.● Creation of advertisements for social networks (Facebook, Instagram, WhatsApp, LinkedIn), WhatsApp group management, website updates, content distribution via the leadlovers marketing tool.● Image editing, creation of graphics and content for social networks, customer relationship management, and guidance in customer service cases.

● Application of logos on promotional items for virtual sample viewing.● Finalization and preparation of files for Silk Screen, Laser, and Digital printing processes.Main Achievement:● Creation of logos and customization of packaging designs for companies such as Discovery Channel, Avon (Cosmectics Company) and Natura (Cosmectics Company).

● Development of layouts for digital printing.● Supervision of the art department and the production process of materials.● Creation of advertisements, finalization of files, and magazine layout.● Image editing, client communication, and file verification for printing.Main Achievement:● First practical experience with publishing activities, which led to better organization of tasks, improved time management for customer service, adherence to deadlines, and goals.● Direct negotiation of sales with customers.

● Creation of materials for the promotion of various events organized by the City Hall: Billboards, Flyers, Banners, and Layout design for the City newspaper.Main Achievement:● Learning and development in layout design, assembling files to meet the required specifications and resolutions for printing at the printing press.