Rodrigo Brandalize Vespero Email & Phone Number

Londrina, Pr, Br

Lafayette, California, United States

Fully manage translation/localization projects with multiple workflows and services, from client request to final delivery, ensuring profitability, delivery deadlines, and excellence in quality. Maintain a high standard of customer service in all interactions. Conduct cost analyses and estimates for services. Effectively manage resources and budgets, ensuring efficient resource allocation and compliance with project financial limits.Monitor deadlines closely and ensure efficient project… Show more Fully manage translation/localization projects with multiple workflows and services, from client request to final delivery, ensuring profitability, delivery deadlines, and excellence in quality. Maintain a high standard of customer service in all interactions. Conduct cost analyses and estimates for services. Effectively manage resources and budgets, ensuring efficient resource allocation and compliance with project financial limits.Monitor deadlines closely and ensure efficient project completion. Identify and assess potential project risks, developing strategies to mitigate them. Collaborate with other internal teams, when necessary, to address complex client issues. Achieve and surpass company-established customer service goals, such as response times, first-contact resolution rate, among others. Show less

Recife, Pernambuco, Brazil

Archtect roadmaps and follow up their execution by optimizing communication, organization and accountability across departments. Proactively spot potential risks, proposing and deploying contingency measures to mitigate them. Detect and facilitate the resolution of team-related challenges. Accountable for update and maintaining JIRA database. Create and maintain project management documents including status reports, project plans, communication plans, post-mortems and compiling of… Show more Archtect roadmaps and follow up their execution by optimizing communication, organization and accountability across departments. Proactively spot potential risks, proposing and deploying contingency measures to mitigate them. Detect and facilitate the resolution of team-related challenges. Accountable for update and maintaining JIRA database. Create and maintain project management documents including status reports, project plans, communication plans, post-mortems and compiling of historical information. Be the main contact for all departments and project stakeholders, providing visibility to project deliverables, ensuring alignment and healthy studio collaboration.Be the first point of contact for customers, managing all related information by project management tools. Monitor project deadlines and communicate proactively. Take care of post-sales customer communications. Show less

Recife, Pernambuco, Brazil

Facilitate Scrum ceremonies (planning, daily meeting and review). Identify, analyze and eliminate risks and be flexible to changes. Ensure the adoption of agile practices for the team. Ensuring the execution of development cycles – whether sprints, kanban or milestones. Propose and develop continuous improvement in projects. Work in partnership with PO and development team to create, prioritize and refine the backlog. Responsible for project's indicators . Develop project schedules ensuring… Show more Facilitate Scrum ceremonies (planning, daily meeting and review). Identify, analyze and eliminate risks and be flexible to changes. Ensure the adoption of agile practices for the team. Ensuring the execution of development cycles – whether sprints, kanban or milestones. Propose and develop continuous improvement in projects. Work in partnership with PO and development team to create, prioritize and refine the backlog. Responsible for project's indicators . Develop project schedules ensuring their execution, cost and time requirements. Show less

Londrina, Paraná, Brazil

Ensure process standardization on Customer Care area with focus on operational excellence, quality and innovation. Mapping, study and analysis organizational processes helping to identify potential opportunities for improvement, adding value and institutionalizing management for results. Project's Planning. Identify needs and/or opportunities for improvement, propose and monitor corrective actions in cases of need. Analysis and monitoring indicators on Customer Care department. Support and… Show more Ensure process standardization on Customer Care area with focus on operational excellence, quality and innovation. Mapping, study and analysis organizational processes helping to identify potential opportunities for improvement, adding value and institutionalizing management for results. Project's Planning. Identify needs and/or opportunities for improvement, propose and monitor corrective actions in cases of need. Analysis and monitoring indicators on Customer Care department. Support and follow-up on Desk Manager implementation System to manage customer calls. Assistance in billing services to customers. Show less

Londrina, Paraná, Brazil

Planning, scheduling, and monitoring services for the company's client portfolio. Providing guidance to clients and external service providers on processes and services. Planning technology implementation in the fleet. Generating progress reports for client's services. Post-sales customer service and support.

Londrina E Região, Brasil

Guide undergraduate students electronically in academic activities during the course. Guide and review Final Papers. Follow-up academic activities through AVA platform.

Uraí

Project approval and supervision. Breakdown, budget and purchase of construction materials. Labor hiring. Construction supervision and development of projects according to Municipal Master Plan.

Master Of Business Administration - Mba, Project Management

Bachelor'S Degree, Civil Engineering