-Transferred to General Merchandise Hardlines in 2023 and was made Dedicated Business Owner (DBO) of Plastics and Storage and then made DBO of the Toys Department.DBO duties include:– Ensuring that all tasks and guests in the designated department are attended to.– Keep shelves well stocked and zoned (on brand). – Keep the back room organized and make sure items are located in the system (audit if needed).– Make sure prices are correct and that sales are labeled. – Ensure that that stock from the truck is pushed then backstocked, pulls from the back are executed and that sales planners are current.

– Became full time receiver in January 2020.– Reorganized and decluttered the receiving area. Worked through a large volume of vendor items that had piled up in the backroom during the previous receiver's tenure. – Sorted through all the old paperwork and made sure the store was compliant with Target and state policies.– Proficient at operating all the machinery in the store's backroom (electric jack, electric high stacker, work assist vehicle, baler and trash compactor.) and became the store leads’ go-to person for help bringing down pallets from the steel.– Responsible for maintaining ESIM (Environmentally Sensitive Inventory Management) bins so that the store remained state compliant. – Responsible for ensuring all Salvages and Central Return Center eligible items are packaged and sent out correctly. – Responsible for executing the Sweeps, where inventory and materials are loaded onto the trailer to be returned to the regional distribution center.

Fulfillment Expert – Hired for the online fulfillment team. Was able to excel during a time when the requirements were stricter (fulfillment within thirty minutes of order placement). – Within months was also cross trained in price change, presentation and receiving. Ship from store.– Collect all items for online orders that are to be shipped to the guest by the 2pm deadline. Have all collected items packed and sorted by the 4pm deadline.Ship to store.– Process, label and store items that are shipped to the store for the guests to pick up.Order pick Up.– Collect items for online orders to be pick up at store in under 30 mins from the moment the order is placed. – Take collected order items to the front of the store to label and store for the guest.– Radio for assistance if multiple large orders are placed at the same time.Crossed Trained in the following responsibilities: Planograms.– Prep by removing previous merchandise and clean shelves to prepare to set a new planogram. – Set new planograms, set labels, adjust shelves as needed and stock. Clearance and Salvage.– Go through the aisle and mark down items that are on clearance and remove items that need to be salvaged and process them.– Pull clearance and salvage batches for the General Merchandise departments. Ticket clearance items and process salvage items. Find locations on the sales floor to stock the ticketed clearance items.Hardlines Stocker.– Pull batches of merchandise and push them to the sales floor.

Professionally represent brands at events, tradeshows and demonstrations/tastings. Promote positive brand awareness and build rapport with guests. Obtain guest feedback and take on brand photographs for recap reports.-Trade Shows-Event || Client || Role || BA Company– Disney Wine Classic (11/2023) || Rodney Strong || Brand Ambassador || Soleil– Central Florida Auto Show (11/2023) || Continental Tire || Labor Staff || Oxford Marketing – Grace Hopper (09/2023) || Celebration Anita B. || Assistant Lead || Oxford Marketing– Wine Quest (06/2023) || Rodney Strong || Brand Ambassador || Soleil– Disney Wine Classic (11/2022) || Coppola Diamond || Brand Ambassador || Soleil-Selected Demos/Tastings-Client || Featured Products || BA Company– Samurus || Coffee, Mango and Espresso Martini || Forte– Sugarlands || Various Sipping Cream Varieties || Forte– Campo Viejo || Tempranillo || Cava Brut Reserva || Soleil– Cupcake || Citruskissed and Light Hearted || Soleil– FitVine || Various Varieties || Soleil– Chateau St. Michelle || Columbia Valley || Soleil– Decoy Wine || Cabernet Sauvignon Blanc || Soleil – Modelo || Oro Mexican Beer 12pk Can || Forte– Stella Artois | Premium Larger Beer 12pk 12oz || Forte– Corona || Hard Seltzer Berry Variety 12pk || Forte– Simply Spiked || 12pk Slim Can Variety || Forte – TRULY || Berry Variety 12pk || Forte – Banshee || Sonoma County and Roth Estate || Soleil– NUTRL || Fruit Variety 8 Pack || Forte– Mionetto Prosecco || Brut and Rose || Soleil

Film/TV/Music Video (USA, Chile) - Ignoramus Insurance (Lead) - Full Sail Film- An Elephant in the Room (Lead) - Full Sail Film- Switch (Lead) - Full Sail Film- Love By Knock Out (Lead) - Full Sail Film- Suicide Lovers (Supporting) - Full Sail Film- La Plaza (Lead) - Sebastian Dahm, Director- Muero por la 3 (Lead) - Matias López, Director- Love Song – String Quarter (Supporting) - Alazán Producciones- Rescate Express (Featured) - Sebastian Badilla, Director - Ulises Morales (Featured) - Victor Cubillos, Director- 40 y Tantos (Featured) - TVNVoiceover/Dubbing (USA, Chile) - Moon Zulu (Narrator) Full Sail Film- FIAN: Face Hunger Act Now (Narrator) DAf- Arauco Energy (Narrator) DAf- Cono Sur: Just Quality Wine (Narrator) DAfTheater (USA, Canada, Chile) - The Rocky Horror Revuesical: A Late Night Parody Show (Teddy) Mad Madame Productions- Jesus Christ Superstar (Simon Zealot) Medicine Hat Musical Theater- Gypsy (Yonkers/Patsey) Medicine Hat Musical Theater- Cinderella: A Pantomime (Dandini) Firehall Theater- Three Penny Opera (Matt of the Mint) Binghamton University- Precipice (He) Binghamton University- Hansel y Gretel (Hansel) Teatro Agape- La Cigarra y Las Hormigas (La Cigarra) Teatro Agape- La Señorita Julia (Juan) DUOC Universidad Catolica - Ivanov (Shabelski) DUOC Universidad Catolica

Scare guests entering the Toxic Turmoil Zone

Aldi associates are expected to double as stockers and cashiers as well as having cleaning duties.– Responsible for checking out customers in a speedy manner. The length of time of the check out process is timed and is expected to be kept at a swift pace.– Responsible for maintaining the sanitation of the sales floor and restrooms. – Responsible for returning items to their proper shelves and especially time sensitive cold items to their proper storage places.– Keep accurate records for all transactions made during shifts for audit and depositing cash in safes at the end of shift. – Unload deliveries from pallets to the floor and back room.

Store Clerk- Stock products and work register and multiple locations.- Use of leather engraving machine to make customize bracelets.- Open/Close outside location store, making sure curtains are safely secured.

Stocker at the Trading Company (Islands of Adventure)- Move products from pallet to stockroom and floor. - Record expiration dates of perishable products being received. - Answer inquiries from guests, other stores (phone/email) and sales associates (radio). - Gather products for transfer orders, enter product using JDA system. - Transport transfers to other stores in Islands of Adventure or Universal Studios. - Receive transfers and Direct Vendor sales and file paperwork. - Participate in biannual inventory of the Trading Company and other Universal stores.

- Greet guests, explore their needs and recommend the best ticket for them.- Recommend and sell supporting products- Process vouchers from third party vendors- Process open orders.- Use of Galaxy Ticket System.- Loading and unjamming BOCA ticket printer.- Handle large amounts of cash and account for credit card receipts.- Use of MIMO (Money In, Money Out) machine to retrieve opening bank and deposit.- Print, fill and organize closing reports.- Use of Galaxy Operation System.- Loading and unjamming ticket printer.

- Provide concierge and ticketing services at multiple locations.- Explore guest needs and explain the benefits of different ticket types and up selling. - Handle cash and tickets. Send close out reports and keep desk stocked. - Provide gifting services for OPC and timeshare partners at select locations.

- Check in Guests using Opera PMS. Verify identities by scanning IDs and imprinting creditcards. Taking payment and making credit card authorizations. Assist guest with inquiries relating to their billing and general hotel information and policies.- Making sure guests receive resort wristbands. Give an overview of the activities, map of the property and shuttle transportation.- Attend to guest issues and give compensation when needed. Use of HotSOS to make orders to other departments to assist guests with requests or issues.- Use of Salto system to read keys and determining if they have an issue.- Up selling of room types and selling bundled amenities. Creating orders for amenities such ascakes and gift baskets.- Answering calls with use of Mitel Phone System. Book guests on Opencourse for hotel activities and shuttle transportation.- Handle Hotel email address and responding to guests electronically using brand terminology.- Manually input reservations that were made externally (IE Booking.com, Bookit.com, Ares etc.)and filing them. Taking deposits and canceling reservations.- Filing checked-in reservations at the end of day and accounting for own bank and cashing out.

- Interpretation and/or recalculation of tickets due to changes (if allowed by contracts).Compliance with IATA and international regulations and/or laws.- Use of MS Office, Avaya, CMS, Deltamatic, and Delta's database, KM (KnowledgeManagement).- Responding to travel agencies via email and sending them detailed recalculations if necessary.- Creation and/or alteration of travel itineraries and accommodating special needs and requestsof travelers including special meals, request of wheelchair, information on pets/luggage/customregulations.- Registering of unaccompanied minors if route/time/age/laws permit.- Rebooking due to weather or other travel anomalies.

- Narrations or dubbing in English.- Interpret the script within the time restraints of the video and convey the spirit and energy that meets the needs of the client.