Rod R. Email & Phone Number

Dubai, United Arab Emirates

Dubai, United Arab Emirates

-Develop employees with coaching points and improvement areas.-Audit employee transactions according to company policies, KPIs and requirements.-Provide feedback and advice to improve company sales through data collected from observations.-Endorse observations and communicate through findings through daily emails to supervisors, managers and directors on business across the United Arab Emirates.-Maintain coordination and collaborative relationships for training and development with operations, and communications teams while maintaining an average QA deviation of at least 95%.-Coordinate with management and communicate findings on specific areas including products sold and pitching, root cause analysis studies, and patterns of retail performance.-Resolve disputes critical to retail sales performance, escalations and other business impacting observations.-Update latest information and complete certifications according to business requirements.-Support internal departments relevant to complaints, exit interviews, mystery shopping, etc. Mentor and train new retail quality officers and provide master training on quality initiatives to affiliate departments

Dubai, United Arab Emirates

Tasks Description:-Collects, analyzes, and summarizes information into reports. -Maintain quality service by establishing and implementing organizational standards.-Recommend solutions and building relationships with potential customers.-Update professional and technical knowledge by attending educational workshops and reading.-Contribute to the team's performance by delivering the right results when necessary. -Monitor daily points earned per product and commitment to reach 100% by the end of the month.-Build business by identifying and selling prospects and maintaining client relationships.-Maintain customer relationships by providing support, information and guidance. -Research new opportunities, benefits and service improvements.-.Identify product improvement by keeping abreast of industry trends, market activity and competitors.

-Analyzing and monitoring the performance of employees and defined matrices-Developing and implementing test plans created to meet desired company goals and targets-Reviewing and approving test results and supplying the information to internal stakeholders-Developing and tracking test metrics and recommends modifications depending on need-Helping maintain the quality and adherence to standards-Working closely with the operations team on the design and development of new and existing policies, procedures and workflows-Creating and maintaining documentation and tutorials-Implementing new processes and creating new tools and acts as master trainees for rollouts

Japan

-Research new language teaching methods -Manage classroom crises and resolve conflict-Collaborate with administrators to implement and develop excellent learning experience-Organize classroom lectures and coursework -Prepare materials and activities-Assign homework and interesting exercises-Identify students with special requirements and create individualized plans-Provide feedback based on overall behavior-Keep a record of attendance and grades

Instructional Design And Technoology

Instructional Design And Online Learning, Learning Sciences

Art Management, Research & Design

Digital Marketing