Rodrigo Fernández
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Rodrigo Fernández Email & Phone Number

Analyst, Enterprise Support at Qualtrics
Location: Mexico City Metropolitan Area, Mexico 13 work roles 2 schools
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Role
Analyst, Enterprise Support
Location
Mexico City Metropolitan Area, Mexico
Company size

Who is Rodrigo Fernández? Overview

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Quick answer

Rodrigo Fernández is listed as Analyst, Enterprise Support at Qualtrics, a with 5770 employees, based in Mexico City Metropolitan Area, Mexico. AeroLeads shows a matched LinkedIn profile for Rodrigo Fernández.

Rodrigo Fernández previously worked as Senior Specialist, Enterprise Support at Qualtrics and Happy Ambassador at Bark. Rodrigo Fernández holds Bachelor'S Degree, Management Of Tourism And Travel Services from Instituto Politécnico Nacional.

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Qualtrics

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Profile bio

About Rodrigo Fernández

Rodrigo Fernández is a Analyst, Enterprise Support at Qualtrics.

Current workplace

Rodrigo Fernández's current company

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Qualtrics
Qualtrics
Analyst, Enterprise Support
Mexico City, CDMX, MX
Website
Employees
5770
AeroLeads page
13 roles

Rodrigo Fernández work experience

A career timeline built from the work history available for this profile.

Analyst, Enterprise Support

Mexico City, Cdmx, Mx

Senior Specialist, Enterprise Support

Current

Ciudad De México, México

Responsible for leveraging their technology to solve their top-tier customers' most complex problems.

Apr 2024 - Present

Happy Ambassador

Mexico City, Mexico

Provider of world class service to dog owners and their pups through multiple different platforms (social media, chat, text and email) in a fast paced and evolving environment.

Nov 2022 - Mar 2024

Technical Support Associate

Mexico City, Mexico

Jun 2022 - Oct 2022

Service Desk Tech I

Mexico City, Mexico

Contact center specialist (phone, chat & emails). Provided technical support & troubleshooting (VPN, VDI, Office, Active Directory, etc.). Knowledge base developer (Service Now).

May 2021 - May 2022

Quality Analyst

Mexico City, Mexico

Nov 2021 - Jan 2022

Transcriber

Mexico City, Mexico

May 2021 - Oct 2021

Operations Supervisor

Mexico City, Mexico

NPS & C-sat monitoring (with Medallia platform). Interviewing, hiring, and follow-up training employees. Rewarding and disciplining employees (call evaluations & reviewing metrics). Addressing complaints and resolving problems.

Jul 2019 - Apr 2021

Lead Trainer

Mexico City, Mexico

Developing onboarding programs for new employees, creating training programs to address skill gaps in employees & learning materials for programs/classes.

Jan 2019 - Jun 2019

Bilingual Customer Service Representative

Mexico City, Mexico

Maintaining solid customer relationships by handling questions and concerns with speed and professionalism. Resolving customer complaints, managing database records, drafting status reports on customer service issues. Booking reservations.

Jan 2018 - Dec 2018

Marketing Internship

Mexico City, Mexico

Jan 2017 - Jul 2017

Staff

Mexico City, Mexico

In the holiday seasons (winter, Holy Week, and summer) the SCT promotes the participation of young people, the elderly and people with special needs to provide support for passengers and airport users.Provided guidance and information on airport and commercial services, location of luggage check counters, restaurants, banks, Immigration, Customs and airline offices, as well as domestic and international arrivals, taxi service, restrooms, and public telephones.

Mar 2016 - Apr 2016
Team & coworkers

Colleagues at Qualtrics

Other employees you can reach at qualtrics.com. View company contacts for 5770 employees →

2 education records

Rodrigo Fernández education

FAQ

Frequently asked questions about Rodrigo Fernández

Quick answers generated from the profile data available on this page.

What company does Rodrigo Fernández work for?

Rodrigo Fernández works for Qualtrics.

What is Rodrigo Fernández's role at Qualtrics?

Rodrigo Fernández is listed as Analyst, Enterprise Support at Qualtrics.

Where is Rodrigo Fernández based?

Rodrigo Fernández is based in Mexico City Metropolitan Area, Mexico while working with Qualtrics.

What companies has Rodrigo Fernández worked for?

Rodrigo Fernández has worked for Qualtrics, Bark, Tech Mahindra, Compucom, and Transperfect.

Who are Rodrigo Fernández's colleagues at Qualtrics?

Rodrigo Fernández's colleagues at Qualtrics include Nicole Meza Contreras, Arielle Chirinos, Ellyssa San Agustin, Cameron Holiman, and Anuv Vaghul.

How can I contact Rodrigo Fernández?

You can use AeroLeads to view verified contact signals for Rodrigo Fernández at Qualtrics, including work email, phone, and LinkedIn data when available.

What schools did Rodrigo Fernández attend?

Rodrigo Fernández holds Bachelor'S Degree, Management Of Tourism And Travel Services from Instituto Politécnico Nacional.

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