Dedicated and detail-oriented IT professional with a strong foundation in helpdesk support and a growing passion for system administration. Recently transitioned into a System Administrator role, where I manage and optimize IT infrastructure to support business objectives. Proficient in troubleshooting, system upgrades (e.g., ESXi), and implementing secure, efficient solutions.Driven by a commitment to learning, I’m continuously enhancing my skills in virtualization, system management, and cloud technologies. My background in helpdesk has equipped me with excellent problem-solving skills, effective communication, and the ability to collaborate with diverse teams to resolve complex technical issues.Now, I’m focused on leveraging my expertise to ensure systems are reliable, secure, and scalable while exploring opportunities to grow as a versatile IT professional.Key Skills: • Virtualization (e.g., VMware ESXi) • System Administration & Maintenance • Troubleshooting & Problem Resolution • IT Infrastructure Optimization • Windows & Linux Server Management • Networking Fundamentals • End-User Support