Roelfina Van Zandwijk Email & Phone Number

With over 7 years of experience in supporting iD Cloud customers, I am a technical expert at Nedap Retail, a leading provider of intelligent solutions for loss prevention, stock management, and store monitoring in the Retail industry. As a Divemaster, I also have a passion for diving and exploring the underwater world.In my current role as team lead of the technical support team, I work with the implementation and business development teams to implement roll-out plans for using RFID in the customers' stores and provide top-notch customer support. My team handles all second-line questions, creates user documentation, gives training sessions, and creates instruction videos. I also leverage my skills in online marketing, copywriting, and web design to create and maintain the technical knowledge base for our product. I enjoy collaborating with my colleagues and customers to deliver practical and easy-to-use solutions that enhance their business goals.Specialties: Customer Support, Technical Support, Online Marketing, Technical Documentation, copy writing, CMS-systems (Wordpress, Joomla), Accounting, Risk Management

Listed skills include Online Marketing, Dutch, Social Media, English, and 26 others.