Roel Jansen Email and Phone Number
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Experienced co-founder and start-/scale-up CEO and CCO with a proven track record of driving commercial success and scaling B2B SaaS businesses in the tech industry. Expertise in sales, customer success, and marketing, as well as a strong focus on user experience (UX), e-commerce, and IoT solutions.At Usabilla, I led the company through triple-digit growth over seven years, culminating in its acquisition by SurveyMonkey (relaunched as Momentive, NASDAQ: MNTV). Later, as CEO of Hiber, I spearheaded the journey from 0 revenue to achieving product-market fit and scaling operations.Currently, I serve as Head of Commerce and Client at CM.com, overseeing the Engage business unit. Our AI-powered engagement SaaS platform enables businesses to optimize every stage of the customer journey—from marketing to service—delivering seamless and impactful customer interactions.I am passionate about turning vision into strategy, building high-performing teams, and driving sustainable growth in dynamic, fast-paced environments.
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Head Of Commerce And Client, EngageCm.ComAmsterdam, Nh, Nl
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Head Of Commerce & Client, EngageCm.Com Sep 2024 - PresentBreda, Noord-Brabant, NlConversational Customer Experience: The CM.com Engage platform is an AI-powered engagement SaaS solution designed to support businesses throughout the entire customer journey—from marketing to service. By enabling seamless, personalized interactions, we empower companies to create exceptional customer experiences and achieve measurable results. -
Chief Commercial Officer (Cco)Oneteam Jul 2023 - Aug 2024Rotterdam, Zuid-Holland, NlOneteam’s all-in-one employee experience app offers organizations the ultimate solution to make their deskless workforce successful and engaged. Internal communication, onboarding, eLearning, surveys, forms & checklists, schedule integrations, and much more. It’s all in Oneteam. -
Chief Executive Officer (Ceo)Hiber Aug 2021 - Jan 2023Amsterdam, Noord-Holland, Nl -
Chief Commercial Officer (Cco)Hiber Mar 2021 - Aug 2021Amsterdam, Noord-Holland, NlHiber offers end-to-end IoT solutions for remotely monitoring off-grid assets located anywhere in the world using reliable, affordable satellite connectivity to help customers to reduce costs, increase safety and operational efficiency. Its solutions include HiberHilo for oil and gas well monitoring, and HiberEasypulse for asset tracking and fleet monitoring in the transport and logistics, mining, construction, agriculture and forestry industries.Hiber was founded in 2016 and has its office in Amsterdam in the Netherlands. Hiber has been recognised by Wired and Amazon Web Services as a leading European startup.
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Vice President SalesSurveymonkey Apr 2019 - Mar 2021San Mateo, California, UsSurveyMonkey’s suite of products and solutions are designed to help organizations everywhere put their curiosity to work. Every day, people around the world use SurveyMonkey to get answers to more than 20 million questions. Together, those answers make up feedback that drives companies to grow, succeed, and innovate to solve today’s most pressing challenges. SurveyMonkey is committed to building new ways for people to share their voices and opinions. -
Chief Commercial Officer (Cco) & Co-Founder - Acquired By SurveymonkeyUsabilla Sep 2012 - Apr 2019Amsterdam, Nh, NlAs the Co-Founder & Chief Commercial Officer (CCO) I was responsible for Usabilla’s year-over-year triple-digit revenue growth since 2012. In the role of CCO, I lead our Sales, Customer Success, and Marketing departments. During that period I've gained vast experience in defining go-to-market and pricing strategies, and in building and expanding international sales and customer success teams that achieve great revenue and retention results. Between 2015-2017, I moved to New York City to open our American satellite office. Back in Amsterdam since late 2017, I continued to lead the Customer Success, Marketing and Sales teams to provide operational excellence for Usabilla’s clients. After steering the leadership of Usabilla’s commercial operations for many years, I'm proud to announce that Usabilla was officially acquired and joined SurveyMonkey as of April 2019. Usabilla offers a Voice of Customer platform that allows e-commerce professionals, product owners, marketers, analysts, designers, and usability experts to collect live visual feedback on their website, web application, or email (newsletter) in a quick and fun way. The collected results are continuously visually presented on the client's dashboard with trend lines, qualitative responses, and clear suggestions for improvements. It’s never been so easy to build a great user experience based on a strong customer voice. -
Key Account ManagerIndg Apr 2008 - Sep 2012Amsterdam, North Holland, NlINDG develops technology that enables engaging digital product experiences. They combine the science of technology with the artistry of computer-generated content. The company was founded in 1999 as a CGI production company, creating photorealistic 3D images for global product brands. Over time, clients asked for more interactive, immersive experiences around content. -
Consultant (Intern)Roland Berger Strategy Consultants Jan 2008 - Mar 2008Munich, Germany, De
Roel Jansen Skills
Roel Jansen Education Details
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Tilburg UniversityHonours Programme -
Schulich School Of Business - York UniversityInternational Bachelor Of Business Administration
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SrmMediaplanning
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Mencia De Mendoza Lyceum, BredaVwo
Frequently Asked Questions about Roel Jansen
What company does Roel Jansen work for?
Roel Jansen works for Cm.com
What is Roel Jansen's role at the current company?
Roel Jansen's current role is Head of Commerce and Client, Engage.
What is Roel Jansen's email address?
Roel Jansen's email address is ro****@****ndg.com
What is Roel Jansen's direct phone number?
Roel Jansen's direct phone number is +316557*****
What schools did Roel Jansen attend?
Roel Jansen attended Tilburg University, Schulich School Of Business - York University, Srm, Mencia De Mendoza Lyceum, Breda.
What skills is Roel Jansen known for?
Roel Jansen has skills like Marketing Communications, Product Management, Account Management, New Business Development, Project Management, Product Marketing, Mobile Devices, B2b, Management Consulting, Management, Business Development, Marketing.
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