Manufacturer and distributor for fire safety products

-International Trademark Portfolio-TM Control Administrator-TM Compliance Supervisor

• Formulates of quality plans, testing program, inspection, rejection, evaluation standards and acceptance criteria for new and returned devices or SIM Cards.• Implements quality plans, testing program, inspection, rejection and acceptance criteria for new delivered devices and returned products.• Established policies and procedures for Level 5 process of Aftersales Support, Quality Inspection Handling of Trade returns in SAP, Vendor delivered Devices and SIM Quality… Show more • Formulates of quality plans, testing program, inspection, rejection, evaluation standards and acceptance criteria for new and returned devices or SIM Cards.• Implements quality plans, testing program, inspection, rejection and acceptance criteria for new delivered devices and returned products.• Established policies and procedures for Level 5 process of Aftersales Support, Quality Inspection Handling of Trade returns in SAP, Vendor delivered Devices and SIM Quality Inspection.• Evaluates and compare actual data against planned performance for both SIM cards and devices. Consistent evaluation of the quality process to prevent returns from goods sold leading to quality development.• Evaluates vendor performance based on delivery timelines, returns/failures and product consistencies versus the set standards.• Continuous research on relevant industry standards to maintain/enhance quality products• Aftersales customer support which includes troubleshooting, repair and replacement of devices or SIM Cards• Assist in coordinating with logistics for the sample devices for quality inspection.• Perform rework/ software upgrade for devices and SIM• Technical Testing in basic services (SMS, Call, Data) and platform services. Show less

Focuses on Inspection Process Development and Product Improvement: • Receiving Inspection• Ensures Product Requirements• Final Inspection• Issues Corrective Action Reports• Improves and Monitors Sampling Process• Conducts Field Testing CDMA Wireless Phone And EVDO,GLOBE Tattoo, Smart Bro,• Knowledgeable in PST Software Tools • Coordinates with different supplier and create product comparison• Conducts Testing of Basic Telset and Modem Configuration