-Devise and executed business development strategies attracting and acquiring new customers creating measurable outcomes supporting the customer in achieving stability and profitability-Effectively handling customer transactions by swiftly, precisely, adjusting the pace according to traffic flow-Engage in client collaboration and fostering relationships led to acquiring more than 500 new accounts-Perform financial analysis and risk evaluations to pinpoint opportunities for clients and minimize potential risks-Oversee a variety of lending products, including consumer loans and small business loans

-Performed financial needs assessments and risk evaluations to uncover opportunities and manage risks-Developed a strong connection with important consumer and business clients to foster lasting business relationships-Compiled new account details into a spreadsheet for monthly submission to management-Assisted creating innovative marketing strategies and guidelines to incentivize business clients to commit to long-term relationships with the bank

-Consistently surpassed monthly sales targets by 30%, resulting in an average of over $1,000,000.00 in new business generated per year-Supervised the merger between BB&T Bank and SunTrust Bank, resulting in the formation of Truist Bank-Worked with internal teams to enhance lending processes and elevate customer experience-Successfully met and surpassed lending goals by actively seeking out new lending prospects and overseeing current relationships-Established a weekly Zoom cross-training session to enhance teller expertise, client assistance, and enhance career development opportunities-Represented Truist Bank as a digital platform ambassador

-Consistently met and surpassed sales goals resulted in a 200% revenue growth within a year- Managed team and supervised daily operations, leading to a 25% boost in overall productivity-Conducted interviews to evaluate candidates' qualifications and fit for the role-Oversaw the daily operations of the business; demonstrated current best practices of customer care while establishing new initiatives by analyzing consumer trends-Managed a team of 10 employees, including items such as hiring, training, and scheduling- Organized community outreach events and developed marketing strategies