Conducting procurement research, evaluate surveys and interviews to gain understanding of the business, analyzing categories statistics, detecting issues and investigating ways to resolve them.Evaluate and certify suppliers, assessing the pros and cons of procurement strategies.Compiling and presenting monthly expense reports and prepare RFP, RFQ and RFI if necessary. Evaluating OPEX and CAPEX to save budget and optimize resources.Evaluating IT Strategies to consolidate licenses, supplier agreements, contracts, operating resources, technical support, call center and SLA.

Contract successfully completed, during this period my role was: Analyze price proposals, financial reports and other information to determine reasonable prices.Evaluate suppliers based on price, quality, and deliveries.Source and validate vendor data relevant to Equipment and Materials.Identifying opportunities for cost reductions, saving vs budget.Assist with the establishment and maintenance of Fixed Pricing Agreements (FPA’s).Assist the Accounts Payable department to resolve any invoices and pricing discrepancies.Assist with pricing information for purposes other than procurement, such as the preparation of budget submissions, scopes of work, detailed costing for identified modifications and upgrades as required.Maintain a supplier list and such other records as are required for the efficient operation of the purchasing function. Any other work as reasonably requested by the Procurement colleagues.

I am responsible for the management of services and processes that support the core business of my organization. My duty is to provide my coworkers a suitable working environment so they can perform their activities effectively.I am involved in the strategic planning and day-to-day operations of 200 different locations in the Republic of Panama, using best business practices to improve efficiency, by reducing operating costs while increasing productivity and services support.I am proficient and have developed skills such as interpersonal relationship building and networking, procurement and negotiation, ability to multi-task, project management, prioritize my workload, teamwork, clear and concise report writing and the ability to handle and analyze long and complex documentation and reports● I prepare RFP, RFQ and RFI to put out tenders for contractors.● Coordinate and supervise, as the project manager the work of contractors.● Investigate availability and suitability options for new premises and locations;● Calculate and compare costs for goods and services that are required to achieve maximum value for budget. (Cost/Benefit)● Plan for future development in line with strategic business objectives.● Manage and lead change to ensure minimum disruption to core activities.● Direct, coordinate and plan essential central services such as internal messenger services, international and local courier, maintenance, archiving, cleaning, waste disposal and recycling.● Ensure the building meets health and safety requirements and that facilities comply with the law and internal procedure.● Check that agreed work by staff or contractors has been completed satisfactorily and following up on any deficiencies to make the necessary corrections.● Coordinate and lead one or more suppliers’ teams to cover various areas of responsibility.● Respond appropriately to emergencies or urgent issues as they arise and dealing with the consequences.

Responsible for the acquisition of good and services needed for the operations and projects.Responsible for the review and implementation of procurement processes.Obtains maximum value for the group’s spend through selection and/or development of suppliers to meet or exceed business objectives. Assists the team in developing & maintaining a globally harmonized, cross-divisional sourcing strategy and supply chain.Identification of demand management opportunities, and supplier relationship management.Supports supplier identification and negotiation with suppliers Drives the development of RFPs/RFIs and project-specific contracts. Liaise between the project team and suppliers, including setting up supplier capability meetings and bidder's conferences. Provides cost analysis for the internal customer and lead supplier negotiations for any work to be performed by supplier.Calculates savings resulting from procurement & outsourcing activities.Manages supplier relations for all assigned projects or category and works with suppliers to deliver continuous improvement & cost reductions, manage service & performance issues, ensure compliance with preferred suppliers, policies & procedures. Establish strong working relationships with key internal customers & opinion leaders effectively integrate strategic sourcing with other parts of supply chain to ensure goals & objectives are aligned. Contribute to creation of high performance culture through effective leadership of cross functional teams & communication with various stakeholders in org. Selects skilled team members and will be required to mentor associate employees, co-ops & interns Metrics & Performance reporting on cost, quality, risk mitigation, internal & external procurement performance, business trends.Administer and enforcement of service level agreementsCooperates with team personnel to support supply chain activities across the organization.

Experienced in various facets of procuring materials from national and international markets.Experienced with inviting and allotting tenders.Expertise in developing local vendors, reducing the cost of procurement of material.Successfully implemented vendor development programmes.Working knowledge of ERP/SAP.Purchasing equipment with improved technology to increase production.Liaison with finance department for timely payment of bills.Evaluating vendors & negotiating the price, delivery schedule and terms and conditions with them.Responsible for the acquisition of goods and services needed for the operation of a business.Administrator and negotiator of General Services.Responsible for the Vehicle Fleet.Promoter and tracking of Contracts and NDA with suppliers.

Manage the IT Opex & Capex budget.Manage licensing assignment and license complianceManage the service & technical support for computer equipment for our internal users.Comply and follow up with SLAs and KPIs.Negotiate new and renewal contract with providers within budget.Asset administration and control.Member of Corporate Social Responsibility.

Manage the IT Opex & Capex budget.Manage licensing assignment and license complianceManage the service & technical support for computer equipment for our internal users.Comply and follow up with SLAs and KPIs.Manage the IT Help Desk for End User.Monitored critical applications and notify the operational areas for the attention.

Organize technical support department.Manage licensing assignment and license complianceManage the service & technical support for computer equipment for our internal users.Comply and follow up with SLAs and KPIs for desktop support.Implement processes to standardize unified corporate policies.Negotiate contracts with suppliers within budget.

Coordinating IT projectsImplementing new software and technologies with local customerTraining subordinate and management staff.Desktop & Server Support coordinator.SLA & KPIs responsible.Ensure effective on-going support for all systems in use by the Company, ensuring thatthe service provided to customers / users is the highest possible within the resourcesavailable.Responsible for the maintenance of mission critical documentation relating to ITservices used throughout the organization.Responsible for ensuring that the disaster recovery provisions are tested annually and forhighlighting any operational risks associated with the provisions.Responsible for ensuring that all IT assets (hardware, software & documents) areaccounted for within the service management system.

Resolve customer issues with hardware and software related issues.Ensure customer satisfaction is maintainedEscalate technical issues to R&D/Product Management as needed.Provide product feedback/customer suggestions to R&D.Involve other team members to establish best practices/decisions.Identifies, analyzes and repairs product failures, orders replacement parts as requiredProvide technical product training and basic user functionality training to customer basewhen requiredWork closely with Field staff to implement appropriate policies to manage work flow andcommunication.

Install, troubleshoot and maintain NCR Cash register, finnance terminals, Mini Computer.Install hardware and software configurations, Install, troubleshoot and maintain computersystems, hardware and peripheralsIdentifies, analyzes and repairs product failures, orders replacement parts as required.