Driving the growth of new business opportunities and developing the sales pipeline.• Strategic Planning and Leadership • Develop and Execute Sales Strategies • Set Goals and Objectives • Market Analysis• Team Management and Development • Recruitment and Training • Performance Management • Motivation and Coaching• Pipeline Development and Management • Lead Generation • Sales Funnel Management • Lead Nurturing• Data Analysis and Reporting • Sales Metrics and KPIs • Data-Driven Decisions • Reporting• Process Optimization and Innovation • Sales Tools and Technology • Process Improvement & Innovation• Budget Management • Resource Allocation • Cost Management

• Work cooperatively across the broader marketing team on account-based marketing programs to get into key accounts• Develop and implement a comprehensive sales development strategy in alignment with the overall sales and business objectives.• Continuously refine and optimize the sales development process to improve efficiency and effectiveness, such as defining target customer profiles and refining messaging.• Leverage and implement sales technology tools and CRM systems to support sales development efforts, automate tasks, and track progress.

• Develop and execute comprehensive business development strategies aligned with organizational goals. This involves analyzing market trends, identifying new opportunities, and recommending initiatives to drive business growth.• Drive the sales process by identifying and pursuing new business opportunities. Develop and implement effective sales strategies, negotiate deals, and close agreements to meet or exceed revenue targets. Collaborate with the sales team to ensure the successful execution of business development plans.• Conduct thorough market research to identify potential business opportunities, emerging trends, and competitive landscapes. Analyze data to make informed decisions, assess market demands, and guide the development of products or services that meet customer needs.• Foster collaboration across departments, working closely with marketing, product development, and other teams to ensure a cohesive approach to business growth. Provide leadership and guidance to the business development team (Bdrs and Bdr Managers), setting clear objectives and motivating the team to achieve targets. Regularly assess and optimize team performance.

• Lead and manage a team of (BDRs) focused on generating new business opportunities within the North American region, developing and implementing strategies to identify and engage potential customers• Provide guidance and support to BDR team members, helping them refine prospecting techniques and improve communication skills, continuously train and develop BDRs to enhance their skills and knowledge• Monitor team performance, track key metrics and KPIs, and provide regular reports to senior management, motivate and inspire the BDR team, fostering a results-oriented mindset• Recruit top talent through interviews, panels, and onboarding

• Consistently deliver on SQL targets by enabling my team to excel at outbound sales creating a winning team atmosphere and ensuring no BDR is left behind on their journey.• Recruit top talent through interviews, panels, and onboarding.• Develop best practice operating strategies and provide direction for the business development team.• Ensure BDR Team members improve performance and abilities over time by providing coaching and feedback in recurring weekly 1:1s.• Accurately forecasts weekly, monthly, and quarterly attainment

• Manage, develop, and hire for a rapidly growing team of talented sales development representatives• Drive a high performance, high accountability culture to achieve and exceed sales development goals• Accurately forecasts weekly, monthly, and quarterly attainment• Track sales team metrics and report data to senior leadership on a regular basis• Identify and make recommendations for improvement in the areas of process, efficiency and productivity• Motivate team members through creative incentives• Maintain high sales employee engagement

•Drive Deel's growth through inbound and outbound prospecting efforts, generating sales leads that will turn into opportunities and closed business.•Learn from the sales team and help build a world-class Sales Playbook and Tech Stack.•Educate and develop leads through inbound or outbound prospecting via phone calls, emails, events, webinars, and various campaigns.•Identify and develop an in-depth understanding of each lead generation process, supporting marketing activities, prospect touch-points, and the handoff to an Account Executive.•Generate email sequences, and make cold calls to map and penetrate accounts.•Conduct follow-up calls and emails until meetings are set.•Lead generation from scratch

•Monitor sales team KPIs and attendance on a regular basis. •Motivate and inspire team through leading by example, offering incentive opportunities and developing confidence with each team member•Analyze operational trends and support the team members to improve their performanceBe a focal point of dissemination of information from management to team and vice versa•Meetings with senior management on a daily basis to plan, strategize, and review department performance•Suggest and inform the Management team on any matters related to improving revenue generation & customer satisfaction in regard to transaction handling and call center processes•Be a point of contact for the client for escalations and critical cases

•Developing and managing ongoing relationships with customer stakeholders to encourage growth, expansion, and loyalty; serving as their partner in achieving their goals and desired outcomes •Using a consultative approach, helping customers optimize product value by teaching them how to leverage new or unused features.•Partnering with internal teams, including Sales, Support, Operations, Product, and Engineering, to deliver the best customer experience to drive growth and retention.•Renewing customer base, acting as the customer's main advocate.

•Train other members of the SDR Team to identify, contact, and create qualified opportunities •Ensure SDR Team members improve performance and abilities over time by providing coaching and feedback in recurring weekly 1:1s•Plan for hiring and onboarding new SDRs.•Work closely with Sales, Senior SDR Manager/Director, to identify areas of improvement for the SDR Teams•Work in collaboration with Content, Marketing Program Managers, and Product Marketing to develop effective messaging to convert inbound interest into a qualified pipeline•Accurately forecasts weekly, monthly, and quarterly attainment

International Sales / Tech support and customer service for USA clients (Microsoft products)

International Sales, customer services and collections of computer, software & peripherals. Management of different currencies (PEN, COP, USD, ARS, UYU, CLP)