Roger Babusci Email & Phone Number

Denver Metropolitan Area

• Led the full sales cycle within assigned accounts, ensuring seamless coordination and execution, articulating Optiv’s value proposition in security technology and services expertise to clients and stakeholders.
• Built and executed a highly effective territory plan to guide the intelligent pursuit of the top accounts in your assigned sales territory.
• Leveraged business acumen and ability to correlate business goals with cyber security risk in support of developing the appropriate security technology and services solutions for your clients.
• Partnered with Optiv’s internal specialist teams to align client business goals with cyber security risk and deliver tailored solutions.
• Cultivated professional relationships with strategic technology partners to generate and share leads to maximize sales opportunities within the marketplace.
• Maintained Salesforce CRM data for forecasting and up-to-date customer information.

Remote

• Assist Client Managers and the management team in their recurring renewal business by proactively generating price quotes, processing orders, assisting with customer inquiries, and resolving issues.
• Interacted with clients and Client Managers regarding upselling products and services, positioned multi-year contracts, and facilitated technology refreshes and co-term contracts from various technologies for annual.
• Utilized Salesforce tools to validate the pricing history and generated accurate, timely renewal quotes while maintaining or increasing gross profit and gross margin percentages.Notable achievements while in the.

Canonsburg, Pennsylvania

• Partnered with account managers and customers to prepare and deliver formal quotations aligned with company policies.
• Reviewed renewal opportunities for new business potential and issued formal renewal quotations to customers.
• Entered all new and renewal orders into the Siebel CRM system, maintained opportunities in Salesforce CRM, and generated revenue reconciliation opportunities to ensure accurate sales forecasts.
• Supported account managers by resolving customer issues and advanced service requests to appropriate technical support personnel in a timely, professional manner.
• Assisted managers by presenting General Services Administration (GSA) quotes to order policy and procedure training for new hires and aided team members with additional inquiries.Notable achievements while in the.

Canonsburg, PA

• Correctly processed software license orders via Salesforce and other CRM systems and verified license agreements in accordance with ANSYS policies and procedures.
• Verified and reviewed the accuracy of orders, license forms, and required legal documents.
• Interacted with the sales, legal, and accounting departments to process customer orders while adhering to policy and generating timely license keys for customers.
• Served as a liaison to ANSYS sales channels by providing quality customer service and support and resolving customer issues, including enrollment in the Customer Portal.

Pittsburgh, PA

• Reviewed and interpreted customer project requirements and built detailed price calculations based on market prices, current and projected inventory levels, vendor quotes, and logistics to deliver formal quotes to.
• Managed Class I customer accounts while serving as the primary contact for field service, supply chain, sourcing, and lead technical representatives.
• Built and maintained long-term, strategic customer relations by responding to inquiries with complete and accurate information and proactively following up on orders by providing production schedules and shipping.

Greensburg, PA

• Responsible for identifying new prospects, developing new customers and marketing product lines specific to project requirements, and maintaining existing customers through numerous routine, structured and daily.
• Generate competitive cost calculations that sustain profit margins, and provide formal pricing quotes to customers.
• Coordinate with field representatives and contact customers to follow up on current estimates to secure orders.
• Maintain up to date financial information from customers and review customer credit status with accounting department prior to entering orders.
• Enter orders accurately and expeditiously, and update both customers and field representatives on order status.
• Follow up with any order issues and coordinate with engineering, production and management to provide customers with timely solutions and service.