Roger Brewer

Roger Brewer Email and Phone Number

CX Leader @ Sony Interactive Entertainment
Roger Brewer's Location
Vineyard, Utah, United States, United States
About Roger Brewer

I am an experienced and strategic minded customer experience leader with a proven track record of successfully implementing transformative strategies that enhance customer satisfaction, loyalty, and retention. Skilled at building positive and collaborative relationships that enable a synergistic and creative environment to foster innovative and cost-effective solutions. Adept at quickly learning new technologies, identifying opportunities that add efficiency and enable an exceptional customer experience. Trusted and respected as a knowledgeable and effective leader with an optimistic approach to life.

Roger Brewer's Current Company Details
Sony Interactive Entertainment

Sony Interactive Entertainment

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CX Leader
Roger Brewer Work Experience Details
  • Sony Interactive Entertainment
    Program Director, Cx
    Sony Interactive Entertainment Jul 2024 - Present
    Vineyard, Utah, United States
    View
  • Sony Electronics
    Director, Tools And Technology
    Sony Electronics Mar 2024 - Jul 2024
    Vineyard, Utah, United States
    • Responsible for ongoing development of Customer Service and Support Tools and Technology
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  • Sony Electronics
    Director, Customer Excellence Center
    Sony Electronics Jun 2015 - Mar 2024
    Vineyard, Utah, United States
    Responsible for North America Consumer Product Support and Ecommerce Support Operations
    View
  • Sony Electronics
    Director, Product Support & Network Service Integration
    Sony Electronics Apr 2010 - Jun 2015
    San Diego, California, United States
    Responsible for Strategy Development and Support of Streaming Applications Technology
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  • Sony Electronics
    Manager, Technical Support
    Sony Electronics Sep 2005 - Apr 2010
    San Diego, California, United States
    Responsible for Consumer Products Technical Support, Tier 2, LocationFree TV
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  • Sony Electronics
    Supervisor, Technical Support
    Sony Electronics Feb 2005 - Sep 2005
    San Diego, California, United States
    Responsible for day-to-day Management and Operation of Consumer Products Technical Support
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  • Sony Electronics
    Tecnical Support Representative
    Sony Electronics Sep 2001 - Feb 2005
    San Diego, California, United States
    Responsible for 100+ authorized service accounts in Colorado, New Mexico, Utah, Wyoming, Nebraska, and Kansas.
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  • Sony Electronics
    Lead Technician
    Sony Electronics Jun 1997 - Sep 2001
    Tempe, Arizona, United States
    Responsible for Management, Training and Mentoring of Technical Staff.
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  • Sony Electronics
    Repair Technician
    Sony Electronics Oct 1985 - Jun 1997
    Tempe, Arizona, United States
    Responsible for High Quality Component Level Troubleshooting of Complex Circuits and Products.
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Roger Brewer Education Details

  • Phoenix Institute Of Technology
    Phoenix Institute Of Technology
    Electronics

Frequently Asked Questions about Roger Brewer

What company does Roger Brewer work for?

Roger Brewer works for Sony Interactive Entertainment

What is Roger Brewer's role at the current company?

Roger Brewer's current role is CX Leader.

What schools did Roger Brewer attend?

Roger Brewer attended Phoenix Institute Of Technology.

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