Roger Cada Email and Phone Number

Accountable Estimatics™ provides consulting services and online “learning on demand” courses for your shops estimatics staff. Our training focuses on the Estimators, Customer Service Representatives and Office Management to equip them to begin Assessing Without Guessing™. Your estimatics staff play a vital role in the efficiency and profitability of the repair from the time the vehicle is dropped off to the final invoice. Having a comprehensive understanding of repair practices, OEM requirements and Insurance Company expectations and the ability to integrate these into a complete and accurate estimate is vital to a successful outcome for all, especially the customer. Our learning on demand courses allow your staff to train at their own pace and in your own place, engaging the talent already present in your shop while tailoring their skills to fit your business model. Our training process teaches methods that ensure consistent quality and an outcome which guarantees that vehicles have been repaired properly and have been restored to the safety and functionality the OEM intended.

I began my career in 1984 with State Farm Mutual Ins. in the Chicago area as an Estimator. I held positions as a Estimatics Trainer and Supervisor prior to being invited to come to State Farm's corporate office in 1991 to develop and author curriculum to teach the company's estimators and leadership. The official training center was launched in 1992. From this point my time was used educating State Farm employees, shop managers and owners for the next 24 years integrating the latest technology and build structures in the Automotive Industry. The High Tech Tool Box was also built and developed at State Farm Ins. from one of my visions for on line video training. During this time I acted as a video host and producer of the instructional videos.