Roger Chamberlain work email
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Roger Chamberlain personal email
My previous employment has enabled me to develop a variety of valuable skills, in particular working to strict timescales and conflicting priorities. I eagerly use my own initiative in solving problems and am keen to welcome new challenges. I also enjoy working as part of team, happily sharing my own knowledge. Now looking to enter the contract market.
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Solution & Design Delivery SpecialistRoyal Bank Of Scotland Dec 2004 - May 2012Edinburgh, United Kingdom• Lead consultant on the design, production, testing and delivery of Microsoft Images used by the RBS ATM estate.• Consultant on the evaluation, testing and roll-out of new hardware for ATMs• Accountable for the creation, updating and maintenance of the Bank’s Microsoft Images used on the desktop infrastructure.• Assess, package and test Microsoft security patches to be subsequently deployed to the estate• Perform root cause analysis and troubleshooting• Creation, test and release GPOs• Assessment of potential new hardware and peripherals to address a particular business case, get approval, write required documentation and sign off• Implemented process for version control for bespoke in house applications.• Produce and maintain documentation to support a variety of technical processes. This information would be used by (amongst others) management, staff and onsite engineers. -
Workshop ManagerSpecialist Computer Centres Jun 1996 - Nov 2004Livingston, Scotland• Responsible for customer service at branch level• Implementing training for new recruits• Ensuring service level agreements were met and work carried out to ISO9001 standards• Monitored warranty call status, guaranteeing manufacturer’s SLAs; also ensured the return of components within agreed warranty timescales• Additional revenue generated via ad hoc repairs• Software installations and/or rebuilds based on specific customer requirements• Provided telephone support for hardware and software for field based engineers• Monitored suppliers to ensure delivery dates and times were met• Maintained sufficient stock levels despite fluctuating customer requirements
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General ManagerGrand Tech Services Nov 1986 - Jul 1995Vancouver, Canada Area• Monitor general warranty call status, guaranteeing manufacturers’ SLAs; also returning used components within agreed timescales• Commissioning equipment to customers’ order specification• Day to day operation of Service Centre including supervision of staff• Responsible to technical support to fellow engineers• R&D on new product lines to determine cost effectiveness for repairs• Installation of network cabling• Prompt and effective repair to computer and peripheral equipment belonging to customers’ machines under maintenance contract on a time and materials basis
Roger Chamberlain Skills
Roger Chamberlain Education Details
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Honors Graduation Diploma
Frequently Asked Questions about Roger Chamberlain
What is Roger Chamberlain's role at the current company?
Roger Chamberlain's current role is IT Professional.
What is Roger Chamberlain's email address?
Roger Chamberlain's email address is ro****@****rbs.com
What schools did Roger Chamberlain attend?
Roger Chamberlain attended Algonquin College Of Applied Arts And Technology.
What skills is Roger Chamberlain known for?
Roger Chamberlain has skills like Development And Delivery Of Training, Problem Solving, Windows Xp Pro, Sms, Vbscript, Vmware Workstation, Windows 7, Windows Vista, Wise Installer, Itil V3 Foundations Certified, Windows Server.
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