Deputy Director
Taiwan Fixed Network Co., Ltd.
* Headed IT department, developed the organization's structure, goals and objectives, strategic growth plans, and all operational policies and procedures. Instituted technology policies including Acceptable Use, Internet Usage, E-mail, Antivirus, Remote Access, Inventory and Equipment, and Employee Separation. * Headed the billing center and help desk office, negotiating with outsource contractor, monitoring outsourced staffers, ensuring appropriate service level received. Led the effort to transit the company from “single supplier” model to “competitive biding” model (Reducing 15% CAPEX).* Established a full-fledged organization for Internet business, developing strategic plan, budget plan, and operational procedures. Teamed up with major internet content providers( ICPs) in Taiwan to from a portal site for TFN ADSL subscribers. Created and managed a micro-payment platform utilizing telecom bill to boost revenue from traditional ISP/IAP services.