I get the fun job: creating new products and services to help transform safety-net healthcare into patient-centered medical homes. In 2011 alone we've created a Rapid Dramatic Performance Improvement (Rapid DPI) Program (8 weeks) that's produced stunning results, along with a Tactical Nurse training program to get RNs out on the floor in self-directed roles, as well as Patient Centered Medical Home Deep Dives (2 day program for groups). Plus we're on Facebook and Twitter. And it's only March… Show more I get the fun job: creating new products and services to help transform safety-net healthcare into patient-centered medical homes. In 2011 alone we've created a Rapid Dramatic Performance Improvement (Rapid DPI) Program (8 weeks) that's produced stunning results, along with a Tactical Nurse training program to get RNs out on the floor in self-directed roles, as well as Patient Centered Medical Home Deep Dives (2 day program for groups). Plus we're on Facebook and Twitter. And it's only March 28th. Show less

Co-taught the course with the imitable Glenn Wasek. Our course was among the most highly rated by students.

Market was largely community health centers.