Roger Collas Email & Phone Number

With over 18 years of experience serving customers services skills and exposures to multiple bar and restaurant environments, I can deliver a first -rate customer service whist aiding the success of my employer’s business.I am an outgoing and enthusiastic person. I feel that I have excellent communication skills and I have enjoy working with different people each day. I pride myself on providing the best customer service that I can and I like to make sure that my customers come back because of the experience they have had.I am a self-motivated individual who is keen to learn. I like being a host and would like to continue my career in this environment for many years. I am very organized in my work, thorough and I like to be presentable at all time.Proven Skills• Work successfully within an environment of high work volume and meet demanding deadlines while maintaining quality and productivity.• Self-starter - work well both independently without supervision, and in a team environment.• Manage time effectively through the application of strong organization and planning skills• Handle multiple tasks.Seek opportunities to implement new ideas and approaches to enhance and improve work processes• Leadership• Problem Solving and Decision Making• Initiative and Commitment to Achieve• Effective Communication• Organizing for Results• Customer Service• Team Work, Attention to Detail and QualityCeylon Continental Hotel, Sri Lanka. (June 2001 - September 2003)and 8 Restaurants and worked for the Banquets, Indian restaurant, Pastry shop, and after six months they promoted me to Heist Bar/club as assistant bar waiter. Experience Crown Plaza Hotel, Dubai. U.A.E. (October 2003 - August 2004)Mini Bar Service.The Peninsula Hotel (pvt) Ltd, Sri Lanka. (December 2004 - April 2005)The Jumeirah Beach Hotel, Dubai, U.A.E. (From July 2005-October 2014) Food & BeverageThe Jumeirah Beach Hotel, Dubai, U.A.E. (From September 2008 – October 2014) Marina Operation• Reporting to marina manager, taking additional responsibilities, complain handling, arranging special occasions of the guests, giving personalize service• Additional responsibility –Up selling Food Beverage /Cashiering• Boat lifting and lounging (As per marina member’s request)The Jumeirah Beach Hotel, Dubai, andU.A.E. (From September 2008 – October 2014)• Marina OperationThe Al Naseem Hotel, Dubai, U.A.E. (From November 2016 to May 2019) Kalsa Pool Bar• Worked for the pool bar as a Butler.Aujan Group ,Dubai U.A.E ( From June 2020 & up to now )Family Butler & Privet Driver

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  St Anthony High School