Executive Vice President And Chief Financial Officer
Pccw Teleservices / Influent
Dublin, Oh
Responsible for fiscal and organizational planning, forecasting, financial analysis, reporting and physical expansion of a fast-growing teleservices company. Stabilized, restructured and grew private company nearly 5x before offshore acquisition in 2010. Provided direct oversight and re-engineered central Administration, Human Resources, Accounting, Information Technology, Facilities, Quality and Customer Services departments involving over 150 reports. Developed proprietary systems for business modeling, human resource management, compensation and call center data acquisition. Established banking relationships and financing structures. Sat on Board of Directors of both Influent (pre-merger) and PCCW Teleservices US (post-merger).