Roger Felder Email and Phone Number
Roger Felder work email
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Roger Felder personal email
As a proven operations leader, I possess more than 15 years of experience leading large teams, overseeing facilities and building management functions, and driving transformational and turnaround leadership. Throughout my career, my work has largely focused on building and managing high-performance teams, capitalizing on continuous improvement opportunities, providing training and targeted coaching, and managing resources to achieve optimal operational efficiencies.★ ★ ★I gained strong foundational experience leading a custodial team and executing housekeeping functions in The Ohio State University Medical Center East which, as a healthcare facility, came with nonnegotiable standards and expectations. Continuing my management career, I next served as the facilities management resource for Scioto Ridge Methodist Church. Moving next to serve as the Sr. Operations Manager at Otterbein University—through ABM Janitorial Services—I provided oversight of Custodial Operations, led a 35-member team working in 3 shifts, and elevated contract compliance.★ ★ ★With extensive experience meeting nonnegotiable standards of sanitation and cleanliness, I next joined Crothall Healthcare and was assigned to manage the second- and third-shift operations at The Ohio State University Wexner Medical Center. Leading an expansive team of 120 staff members, I directed our efforts at both the Ross Heart Hospital and James Cancer Center, hired and trained new team members, and identified and championed continuous quality and patient satisfaction improvements.★ ★ ★After a brief break to focus on completing my undergraduate degree while managing the emerging and ever-present needs of aging family members, I returned to my career as Assistant Director of Building Services at the Cleveland Museum of Art. Stepping into the role at the peak of the pandemic, I proved instrumental in elevating our safety and sanitation guidelines, implementing new processes and protocols, and sustaining the operation of the museum for visitors, guests, and staff.★ ★ ★Recruited to join Miceli Dairy Products Company as a Production Manager—despite having no production management experience—the owners knew my record of turnaround leadership, talent management, and continuous improvement and asked me to bring that to the organization. Rallying the team behind the mission and vision of this legacy family business, I have worked tirelessly to build trust, optimize capabilities, address workplace culture issues, and recruit and retain motivated team members.
Miceli Dairy Products Company
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Production ManagerMiceli Dairy Products Company 2021 - PresentCleveland, Ohio, UsRecruited to provide transformational leadership to a team of 60 individuals across 3 departments producing 200K pounds of product each day. Stepped into the business following major management attrition, and work diligently to map existing processes, define pain points, and establish go-forward plant management strategies. Report directly to the Plant Manager with dotted-line reporting to the GM and VP, proactively communicating production metrics, process and procedure changes, productivity benchmarks, and opportunities to improve efficiencies without compromising safety and quality.➤ Rally the team around the common goal of supporting the strength and sustainability of this family-owned business, yielding consistency, mission and vision alignment, and a focus on continuous process and performance improvement.➤ Vet and select new talent, providing immediate training and coaching to accelerate the onboarding process, and putting the managers in place to build rapport and trust across all levels of the production organization.➤ Drive operational excellence through an unwavering focus on operational efficiency and effectiveness, delegating human capital resources optimally, minimizing equipment downtime, and fueling sustainable productivity gains.
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Assistant Director, Building ServicesCleveland Museum Of Art 2020 - 2021Cleveland, Ohio, UsDirected housekeeping activities to maintain a clean, safe, and aesthetically pleasing environment for members, visitors, and staff, leading a team of 22 in managing daily functions in addition to supporting a plethora of special events. Developed and allocated budgets, controlled operating expenses, and complied with all facility fiscal requirements, allocating resources efficiently and effectively to extend financial reach to meet the heightened needs of the facility during the pandemic.➤ Elevated sanitation standards in response to pandemic practices, maintaining knowledge of emerging industry standards, implementing new policies, and training the team to ensure total compliance and a safe operating environment.➤ Coordinated building maintenance functions with vendors, mapping required capital improvements, securing management approval, and overseeing contract execution from initial vendor outreach through project completion.➤ Collaborated with museum staff to support special functions, managing a high-volume schedule with unprecedented pandemic-related safety and sanitation requirements creating a greatly increased workload for team members. -
Professional DevelopmentCareer Break 2016 - 2019Managed transitions related to the care of aging parents while pursuing undergraduate degree as a full-time student.
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Housekeeping Operations ManagerCrothall Healthcare 2014 - 2015Wayne, Pa, UsOversaw second- and third-shift operations for The Ohio State University Wexner Medical Center account, specifically leading 120 team members in maintaining the cleanliness, safety, and sanitation of the Ross Heart Hospital and James Cancer Center. Managed talent acquisition, training and development, weekly scheduling, and special projects and assignments.➤ Executed sanitation processes and procedures to reduce microbiological risks and patient safety concerns, leading and training team members to ensure compliant processes and the cleanliness and sanitation of facility and equipment.➤ Contributed to the Quality Assurance and Patient Satisfaction Programs, recommending opportunities to improve housekeeping operations, update sanitation procedures, and execute best practices across the facility. -
Sr. Operations Manager, Custodial OperationsAbm Janitorial Services 2013 - 2014Sugar Land, Tx, UsProvided 24x7 oversight of custodial operations at Otterbein University, providing caretaking and maintenance of classrooms, laboratories, housing for 3K+ students, office and common spaces, and athletic facilities, in addition to planning, setting up, and tearing-down for special events. Led a 35-member team across 3 shifts—reporting directly to the District Manager—and worked diligently to ensure compliance with contract requirements and repair a relationship damaged by former leaders.➤ Planned and executed programs and projects to optimally maintain Otterbein University campus and facilities, providing daily leadership to a large custodial staff, identifying opportunities for improvement, and elevating standards.➤ Developed and implemented training programs to improve the efficiency and effectiveness of the custodial team, ensuring team-wide awareness of client’s standards and nonnegotiable service level agreement expectations. -
Environmental Services Director, Licking / Knox Goodwill IndustriesGoodwill Industries International 2012 - 2012Rockville, Maryland, UsRecruited to manage initial operation of a 110-bed healthcare facility—based on longstanding reputation for turnaround management with the organization—immediately addressing rampant attrition and providing leadership to 15+ staff.➤ Established key operational processes, built and organized compliant recordkeeping systems, and delivered daily quality control performance reports to the site administrator, initiating continuous performance improvement opportunities. -
Substitute Custodian, Grandview Heights City SchoolCity Of Grandview Heights 2012 - 2012Columbus, Ohio, UsSupported daily facility maintenance and sanitation needs, while largely focused on full-time academic studies, inspecting classrooms, offices, hallways, and more to ensure quality and consistency in the performance of housekeeping duties. -
Facilities ManagerScioto Ridge Methodist Church 2009 - 2012Held total accountability for facilities management, building and grounds maintenance, and equipment repair of not only the sanctuary and adjacent structures but also residential properties serving as home to the congregation’s pastoral leaders.➤ Identified, prioritized, and performed maintenance functions; tracked and managed inventory and supplies to ensure on demand access to required resources; and presented detailed budgetary requests yielding rapid management approval.➤ Served as the sole facilities management resource, fielding requests from key administrative leaders, and providing unwavering follow-through, understanding the facility was critically important to both leaders and members.
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Custodial Supervisor / Housekeeping Team Member, Licking / Knox Goodwill IndustriesGoodwill Industries International 2005 - 2009Rockville, Maryland, UsProgressed rapidly into a supervisory position based at The Ohio State University Medical Center East, leading a team of 10 custodian team members in performing light-duty maintenance, building and facility repairs, and daily housekeeping functions.➤ Achieved and surpassed nonnegotiable cleanliness standards critical to the health and safety of patients, visitors, and staff, facilitating ongoing training of team members to ensure compliance with company and client policies.
Roger Felder Education Details
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Franklin UniversityMaster Of Business Administration - Mba -
Franklin UniversityGlobal Business Minor
Frequently Asked Questions about Roger Felder
What company does Roger Felder work for?
Roger Felder works for Miceli Dairy Products Company
What is Roger Felder's role at the current company?
Roger Felder's current role is Operations and team leader proven to champion turnaround initiatives and achieve operational excellence.
What is Roger Felder's email address?
Roger Felder's email address is rf****@****iry.com
What schools did Roger Felder attend?
Roger Felder attended Franklin University, Franklin University.
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