Roger Hoover Email and Phone Number

Responsible for a territory of 8 states, 40+ doors, and over $20 million in sales. Hand-picked to join a start-up team responsible for turning around the U.S. business. Established a new selling model, clientele program, leadership- coaching platform, and skincare expert program all within a year. Part of the team that moved the U.S. to #1 ranking of 17 countries in the global mystery shopping program.

Senior store leader of a 6 million dollar Ulta door that was the location of the regional office. Responsible for a team of 12 employees. Quickly turned a struggling door into one that was running a 6% comp. Personally hired 95% of staff, leading to the significant improvement. Recruited from this role by the VP of Operations at The Body Shop.

Seasoned makeup artist and beauty specialist. Planned and executed YSL and Saks corporate events performing at an average 12% over target. Personal average sale was $245. Was the key artist for a team of 12 executing multiple editorial looks for an audience of 1500. Grew department penetration from 9% to 14% in one fiscal year.

District Manager – Georgia Jan 2011 to Dec 2013Managed a $25 million territory throughout the state of Georgia. Supported performance operations of 22 free-standing stores and wholesale doors. Responsible for 185 employees. Grew the business to deliver 5% growth year-over-year. Developed retail managers on operational and human resource management skills. Oversaw regional training team monthly schedules, daily agendas and performance priorities. Facilitated monthly seminars on profit planning, event planning, human resources and overall business development. Promoted five managers to executive positions and countless employees to leadership roles.Store Manager – M.A.C Pro – Mall at Millenia and Florida Mall Oct 2004 to Jan 2011Managed MAC Millenia and MAC Florida Mall with $7 million in sales that came from doubling sales in three years. Responsible for teams of 55 employees. Coordinated successful Industry Events, Master Classes, Unveilings, GNOs, and Seminars. Honored at Global Executive Meeting with Best M.A.C Store Retail Event Award. The event generated $68k in three days and included 700 appointments with 30 artists. Promoted to SM after 6 months as an ASM.Retail Manager – Macy’s Meridian – Okemos, MI July 2001 to Oct 2004Selected to open this new MAC location. Grew the business 22% over plan in the first year, and delivered double-digit growth the following two years. Ranked #1 in the cosmetics department at 32% penetration.