Roger J. Wright Email & Phone Number

1919 North Lynn Street, Arlington VA 22209

• Specialties: Asset Disposals, Asset Audits, Technical Leadership, Communication, Cost Reduction, IT Asset Management, Process Improvement, Iterative Development, Integration Management
• Directly managed procurement for $25M annually in hardware.
• Managed the receiving/acquisition process for all asset procurement
• Directly responsible for data accuracy in Asset Management Inventory System
• Conducted physical asset location audits across the world. Physical audit accuracy at all time highs of 99%
• Managed asset disposals program. Over $6M in disposal income back to the company since 2010

1919 North Lynn Street, Arlington VA 22209

1919 North Lynn Street, Arlington VA 22209

• My main goal is to provide first and second line technical support to internal staff. I also work with applications/systems to undertake analysis, diagnosis and resolution of staff problems, which may range from.
• Act as a single point of contact for phone calls and emails from staff regarding IT issues andqueries
• Receiving, logging and managing calls from internal staff via telephone and email
• Maintaining an Asset Database and track changes
• 1st and 2nd line support - troubleshooting of IT related problems from in-house software tohardware, such as Blackberrys, Laptops, PCs and Printers
• Troubleshoot basic network issues such as ADSL broadband issues

1919 North Lynn Street, Arlington VA 22209

Responsible for receiving and sorting incoming mail to distribute to other departments or individuals.Primary responsibilities:1. Sort and collate mail.2. Place mail in proper buckets for distribution.3. Open envelopes.4. Dispose of junk mail.5. Date stamp all incoming mail.6. Sort mail such as returned letters, adjustments, bills, orders, and payments.7..