Roger Jacobs Email & Phone Number

Roger Jacobs is a Reliability Engineer at Northrop Grumman. He possess expertise in call centers, avaya, ip, avaya technologies, acd and 10 more skills. Colleagues describe him as "Roger was a customer focused advocate yet always remembered the needs of the company as well. In my experiences with Roger over the many years I have worked with him he was always fair and balanced with a keen eye on the needs of both the customer and the company. He was a great collaborator and was very good at getting all the right people involved to solve the customer’s issues in a timely fashion. He also took the time to mentor others so that the information gathered during his customer escalations were disseminated to a much larger group thus minimizing similar future escalations. Over all I feel the Roger was a great asset to the company and organization and I would enjoy working with him again." and "I have known & worked with Roger Jacobs for many years. I’ve found him very knowledgeable and extremely committed to customer service. Roger is not only easy to work with but a valuable technical resource. I believe Roger would be an asset to any company looking for a dedicated, resourceful manager. I would not hesitate to endorse Roger."

Listed skills include Call Centers, Avaya, Ip, Avaya Technologies, and 11 others.