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Roger Jerrow is listed as Automotive Director based in Faribault, Minnesota, United States. AeroLeads shows a matched LinkedIn profile for Roger Jerrow.
Roger Jerrow previously worked as Parts and Service director at Dokmo Ford Chrysler Jeep and Service Director at Harry Browns. Roger Jerrow holds Certificate Program, Accounting from South Central College.
Experienced Director Of Services with a demonstrated history of working in the automotive industry. Skilled in Customer Satisfaction, Customer Retention, Service Operations, Team Building, and Customer Service Operations. Strong operations professional with a Certificate Program focused in Accounting from South Central College.
Listed skills include Customer Satisfaction, Team Building, Customer Service, Customer Retention, and 3 others.
A career timeline built from the work history available for this profile.
Northfield, Mn
•Trained new service advisors on the policy and procedures for working with the technicians on repairsand how to best relay that information to the customer.•Assisted the Service Manager on all day to day operations; planned and implemented strategies to attract customers and provide a positive experience. •Assisted with the daily customer service operations including customer concerns.
Faribault, Mn
•Ensured customers receive prompt, courteous, and effective services; take ownership of the guests’ experiences by carrying out responsibilities that allow the dealership to leave a positive impression. •Directed the daily operations of a service and parts department ensuring cost-effective operations and initiate changes as necessary.•Acted as liaison between the customers and technicians ensuring services are complete and accurate. •Lead department personnel in accordance with… Show more •Ensured customers receive prompt, courteous, and effective services; take ownership of the guests’ experiences by carrying out responsibilities that allow the dealership to leave a positive impression. •Directed the daily operations of a service and parts department ensuring cost-effective operations and initiate changes as necessary.•Acted as liaison between the customers and technicians ensuring services are complete and accurate. •Lead department personnel in accordance with policies; including hiring, scheduling, monitoring, training, planning, and developing of personnel; building and supporting a team environment, and resolving associate's issues. •Directed budgetary planning and establish financial goals; review expense accounts, analyze discrepancies and make adjustments as necessary. •Ensures department is in compliance with state, federal, and local laws as necessary such as DOT, HAZMAT, MN Work Comp, MN Unemployment and all other related regulations. Show less
Quick answers generated from the profile data available on this page.
Roger Jerrow is listed as Automotive Director.
Roger Jerrow is based in Faribault, Minnesota, United States.
Roger Jerrow has worked for Dokmo Ford Chrysler Jeep and Harry Browns.
You can use AeroLeads to view verified contact signals for Roger Jerrow, including work email, phone, and LinkedIn data when available.
Roger Jerrow holds Certificate Program, Accounting from South Central College.
Roger Jerrow is listed with skills including Customer Satisfaction, Team Building, Customer Service, Customer Retention, Customer Service Operations, Service Operations, and Automotive.
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