Roger Mclaughlin Email & Phone Number

Belfast, Gb

Belfast, Northern Ireland, United Kingdom

Group COO at Home Instead Senior Care

Glasgow, United Kingdom

Glasgow, United Kingdom

Northern Marine Management Limited is a wholly owned subsidiary of Stena AB Gothenburg they are committed to providing outstanding ship management services.I am responsible for the accounts of 10 vessels from our technically managed fleet. I work in a fast paced finance department and on my own initiative to ensure month end reporting requirements are met with a committed approach to the role.Recently my role has changed to take control of the Chevron Fleet (Manning) which relates to the finance part of the business. The fleet has over 30 vessels which I am responsible for the finance elements involved.• Control of the general ledgers for the vessels under my responsibility.• Preparation of monthly reports including operating cost reports, variance analysis, balance sheets and client statements.• Control of Nominal Ledger.• Reconciliation of bank accounts and all balance sheet reconciliations.• Review of all Accounts Payable inputs and payments.• Payments via electronic banking.• Working with local port agencies to ensure delivery of cash to masters, canteen stock, spare parts and crew changes for the vessels.• Monthly analysis for internal management.• Client specific reporting and other adhoc duties.• Payroll for a large 30 vessel fleet on a monthly basis.• Delegating and managing team members in other offices such as Mumbai, India to ensure time frames and reporting deadlines are met. • Working closely with Masters, Chief Engineers and crew on board the vessel for calculating costs for lube oil consumption/prices and canteen reconciling from the vessel.• Budget control and statistics to show management each percentage costs which enables key planing.• Responsible for inputting accruals that are to hit throughout the year that will give a true reflection on the budget remaining.• Organising Dry dock operational costs. • Responsible for supporting other departments such as Superintendents and Fleet Managers to ensure vessels stay within budget.

Glasgow, United Kingdom

I was a contractor responsible for gathering information relevant for a complaint on PPI (Payment Protection Insurance) on behalf of customer complaints. I work with two major banks on behalf of Deloitte to insure service level agreements are achieved on behalf of the Financial Conduct Authority (FCA). Main Duties:• Complaint handling administration.• Full understanding of Payment Protection Insurance and products to liaise with the customer to get the best possible resolution.• Responsible for using multiple bank systems and sources to gather the information relevant to a complaint.• Using both internal and external relationships to ensure proper service levels are achieved for each complaint received. • Responsible for my own portfolio of customer cases and self manage time sensitive cases to guard against Financial conduct authorities penalties.

Overview:I am responsible for reconciling the Position holdings managed by Prudential Fixed Income Management as well as Cash reconciliation on these same funds and the preparation of Statements of Investment on a monthly basis.Summary of Duties• Reconciling holdings on a daily / weekly / monthly basis between our internal record keeping system and the accounting agent for each fund. • Reconciling Statement of Investments monthly.• Reconciling NAVs on a monthly basis between internal record keeping system and the official NAV source.• Independently researching and resolving position and cash related discrepancies.• Proactively communicating issues to relevant business partners.• Assuming ownership for operational issues that are raised and providing resolution in a manner that considers the impact to other operational areas.• Anticipating issues that may adversely affect the operational support of the funds and taking action to reduce the risk of occurrences.• Proactively seeking ways to improve current processes by leveraging the tools available to identify inefficiencies.• Cultivating both internal and external relationships to ensure proper service levels are achieved for each fund supported.• Developing an understanding of the fixed income trading business and sharing knowledge with operations teams in order to increase service levels.• Writing operational procedures.• Training new members within the unit.

I am responsible for performing a variety of complex administrative tasks related to the activities of: Accounts Payable; Bank Reconciliation; 1099 Tax Reporting; Bank Accounts Opening/Closing, Cash Reconciliation, Checks processing and various adhoc projects. This involves liaising with Banks, Prudential Legal Department, property managers, asset managers and portfolio managers on a daily basis. Summary of Duties• Accounts Payable)• Reviewing all invoices for appropriate documentation and approval prior to payment.• Preparing Accounts Payable journal entries.• Processing check requests.• Preparing and reviewing disbursement requests and expense reimbursements.• Processing wire transfers.• Running bank reports daily from various bank websites for use in recording payments as well as clearing accounts payable checks and wires.• Communicating with banks and various Prudential businesses to investigate and resolve transaction and account balance issues. • Daily review of check exceptions, void and stop pay vendor checks when necessary.• Preparing and reviewing (IRS W-9) 1099 cumulative data. (Tax Reporting)• Submitting various Users Access Requests and completing security access recertification. • Preparing and distributing various monthly reports.• Providing day to day support to existing US project team and to external property managers.• Updating procedures and workflow documentation as needed.• Completing special projects and miscellaneous assignments as required.• Proactively seeking ways to improve current processes by leveraging the tools available to identify inefficiencies. • Training new members within the unit.• Responsible for Audits on projects I am the SME (Subject Matter Expert).• Responsible for Bank Account