Passionate in sales and relationship management to achieve financial business objectives and meet customer needs. I am motivated to strategically plan, develop a sales pipeline aligned to product strategy and initiatives – shaping the portfolio.Key Skills and Expertise• Relationship Management: Build strong relationships between our organisation and customers. Deliver on service levels and be responsive• Sales Orientation and Negotiation: Develop new business opportunities. Establish buying criteria, negotiate and close the deal. Collaborate internally and externally. Whole account coordination. Development and management of pipeline opportunities.• Comprehensive Product Knowledge: Commercial / Negotiated and Retail• Handle Objections. Problem solving and Complaints Handling. Resolve escalations.• Retention strategy and initiatives• Portfolio performance analysis and forecasting. Achieve profitable growth• Strategic Planning, Implementation and Tracking: Prepare reports and share with business and customer. Ability to challenge and motivate growth. Identify key broker decision makers• Introduce efficient work practices• Adaptability: Ability to change current practices in line with new company direction• Presentation skills including hosting Q & A sessions with partners and sponsors• Lead facilitator of sales programs for staff and customers / brokers.• Event planning including conferences.• Coaching and mentoring, helping others to succeed• Effective listening, demonstrate Care and empathy. Promote an engaged culture.• Credit Control Escalation