Roger Pena Email & Phone Number

Inverkeithing, GB

Scotland, United Kingdom

As a Solutions Specialist within the IT Department, I am responsible for designing, configuring, and customising SharePoint Online to enhance business processes and improve collaboration across the organisation. I work closely with business units to scope, project manage, and develop tailored SharePoint solutions that align with company objectives.Drawing.

Edinburgh Airport, Scotland, United Kingdom

• I utilise my data analysis skills for collecting, cleaning, and interpreting large datasets from FSC (Flight Service Capture), and turning them into meaningful insights to support business operations and help.
• Ad-hoc collection and analysis of data to collaborate with cross-functional teams to identify areas for improvement and optimise processes.
• Produce reports, dashboards (Tableau & Power BI), and presentations to… Show more I utilise my data analysis skills for collecting, cleaning, and interpreting large datasets from FSC (Flight Service Capture), and.
• Produce reports, dashboards (Tableau & Power BI), and presentations to communicate results to both technical and non-technical audiences. Show less

Edinburgh, Scotland, United Kingdom

• I thrive in a highly dynamic and fast-paced environment, taking on the role of effectively managing, coordinating, and prioritizing all data requests to ensure timely completion. My adaptability and focus allow me to.
• Maintain and enhance existing dashboards that visualize critical aspects of the business, including key metrics and KPIs, enabling stakeholders to make… Show more I thrive in a highly dynamic and fast-paced.
• Maintain and enhance existing dashboards that visualize critical aspects of the business, including key metrics and KPIs, enabling stakeholders to make informed decisions.
• Proactively develop ad-hoc reports and interactive dashboards to cater to dynamic business needs, effectively addressing stakeholders' inquiries and providing actionable insights.
• Identify opportunities to optimize data workflows and reporting processes, implementing efficiency measures to streamline data analysis and reporting. Show less

Farmborough, England, United Kingdom

• Remotely managing a team of 60 data coordinators performing bulk data uploads for the entire UK; through regular communications, meetings, and presentations utilising MS Outlook, MS Teams, MS OneNote, MS SharePoint, MS.
• First point for escalations… Show more Remotely managing a team of 60 data coordinators performing bulk data uploads for the entire UK; through regular communications, meetings, and presentations utilising MS Outlook.
• First point for escalations, investigation and resolution of issues involving B2B/D2C teams, clients, providers, laboratories, sites and RHCs for wide range of clinical tests results.
• Developed innovative solutions to streamline processes, provided enhanced data analytics and bespoke solutions to other teams/clients utilising MS Excel, VBA, Salesforce, RFID, TypeForm, Smartsheet, MVINE, MS Forms and.
• Multitasking numerous projects and product releases. Engaging stakeholders, managing expectations, delegating and dynamically reprioritising to ensure on time delivery and meeting of SLAs.
• Train, evaluate and mentor new staff on B2B and D2C protocols, enabling them to accelerate and take ownership of their professional development.

Edinburgh City, Scotland, United Kingdom

• Responsible for day-to-day operations on site from opening to closing time; managing and supporting onsite supervisors, team leaders and staff by maintaining a cordial and friendly professional relationship with an.
• Carried out large scale data cleansing, calibration, and analysis with bespoke MS Excel tools, which extracted, validated, and sorted information, decreasing work time, and eliminating human errors.
• Worked in… Show more Responsible for day-to-day operations on site from opening to closing time; managing and supporting onsite supervisors, team leaders and staff by maintaining a cordial and friendly professional.
• Worked in conjunction Senior Site Manager to solve complex logistics problems through creative solutions normally on budget and ahead of schedule.
• Travelled to different cities in England, Ireland, and Spain to train and prepare staff for new site launch.
• Forecasted potential staff demand for the site based on sales and bookings. Show less

Edinburgh, Scotland, United Kingdom

Dunfermline, Scotland, United Kingdom

Edinburgh, United Kingdom

• Liaised with over 50 private airlines to coordinate the logistics of the entire flight from take-off to landing; this includes scheduled general aviation flights and military manoeuvring flights; in addition.
• Monitored flight progress in conjunction with EuroControl® state of the art software to precisely calculate handling times and coordinate… Show more Liaised with over 50 private airlines to coordinate the logistics of.
• Monitored flight progress in conjunction with EuroControl® state of the art software to precisely calculate handling times and coordinate with third-party service providers, resulting in the slashing of waiting times.
• Optimised flight route navigation for pilots and base operators, proactively planning for alternative flight plan scenarios and upselling our station services.
• Negotiated landing fees and noise charges on behalf of my clients with the airport authority, drastically increasing our clientele by 12% among small operators and private owners.
• Prepared flight documentation for UK Border Force on behalf of the broker and passengers, expediting the turnaround time by up to 30 minutes, minimising expenses for the airline.

Edinburgh, United Kingdom

• Guaranteed the safety of the aircraft and its passengers during take-off and landing by planning and calculating all the appropriate “load distribution sheets” that adhered to the specifications of the airliner.
• Coordinated with aircraft crew, gate staff and the ramp team to reduced loading time by ten minutes, resulting in increased customer satisfaction and major efficiency while boarding.
• Planned and reduced aircraft… Show more Guaranteed the safety of the aircraft and its passengers during take-off and landing by planning and calculating all the appropriate “load distribution sheets” that adhered to.
• Planned and reduced aircraft turnaround time by 17%, whilst still maintaining strict safety controls and adhering to CAA regulations. Show less

Edinburgh, United Kingdom

Working as a check in agent, I interacted with passengers in a daily basis, meeting their necessities and accommodating their needs to the best of my capacity.

Valencia Area, Spain

Working mainly as a Digital and Graphic Designer in charge of web maintenance, photo retouch, ad creation, printed and online catalogues as well as social media marketing.

Valencia Area, Spain

An ace of all trades, working as a creative thinker for the marketing & publishing industry. Editor, art and layout director, proof-reader and copywriter. Business development accounts manager and graphic design consultant. Always finding the perfect balance between the client’s needs and expectations. With a portfolio of +150 clients.

Alicante, Valencia, Spain

A multitasking graphic designer coordinating many jobs at once. Pre-press and QC technician.

Indianapolis, Indiana Area

Book cover designer always working against tight deadlines and delivering final work on time.

Indianapolis, Indiana Area

Co-founder, art director, magazine layout, ad designer, photographer and member of editorial board.

Google Professional Certification, Data Analytics

A data analyst is responsible for collecting, processing, and performing statistical analyses on large datasets in order to derive.

Associate'S Degree, Human Resources Management/Personnel Administration, General, 3.5

Bachelor'S Degree, Graphic Design, 3.8