Roger Praca Email & Phone Number

South Salem, Ny, Us

Danbury, Connecticut

Danbury, Connecticut

Below are a few examples of my experiences and skills learned in the finance department of WCHN. • Perform patient registration and insurance eligibility functions• Cooperatively work with a team in maintaining confidential documents in accordance with legal requirements• Serve as an advocate and trusted advisor for patients and families• Support management in training individuals during transition from antiquated systems to Ceridian HRIS software• Hosted an educational session regarding the cost-benefit analysis of insurance claims• Drive consistent workload under hard deadlines and high-pressure situations• Utilize critical thinking strategies to successfully problem solve in a fast-paced environment• Field phone calls though our 1-800 Benefits Line • Complete tasks in an organized, detail-oriented manner to facilitate productivity• Ensure patients and families receive excellent customer service through strong interpersonal and communication skills

North Salem, New York

• Maintained inventory and assisted with payroll using Sage Timberline software• Performed quality assurance checks on machinery• Utilized customer service skills to handled phone calls and process delivery orders

• Installed and sustained residential landscaping • Managed and supervised 1-3 workers at any given time

• Created a strategic evaluation plan for each department within the Company • Developed skills in environmental scanning and SWOT analysis • Held weekly meetings with management to discuss personal findings• Presented a final presentation to the President/CEO of Quest- and every employee- to assess the company and recommend future endeavors

North Salem, New York

• Established detailed work schedules for employees• Created an orientation program for all new hires• Installed a six-sigma system, which helped prevent workflow bottlenecking• Maintained inventory and assisted with payroll• Utilized foreign language skills to help manage disgruntled customers