Roger Shear Email & Phone Number

Vail, Az, Us

Vail, Colorado, United States

Sisters, Oregon, United States

Sisters, Oregon

Responsible for all operations associated with the Black Butte Ranch rental program including Vacation Rental Sales, Revenue Management, Owner & Guest Registration and Housekeeping Services.

Sisters Oregon

Bend, Oregon

Responsible for driving RevPAR and yield management and overall occupancy. In 2014 increases include a 36% increase in room nights and 41% increase in gross rental income. Forecast and budget development for revenue optimization, pricing and sales strategy of Leisure segments, online Travel Agency positioning, placement and content, overseeing a reservations department and the fractional owner booking process. Works with SMS, Navis Narrowcast, Navis Reach Certified and Salesforce.

Bend, Oregon

Revenue and Reservations Manager Responsible for the creation of the newly added Reservations Department with an emphasis on increasing revenue and overall property exposure. Accountable for creating and distributing accurate forecasting reports as well as monitoring revenue and yield management.; Primary liaison between the private Residence Club facility and the fractional ownership. Duties include the supervision of the Concierge, Front Desk, Reservations, Housekeeping, Laundry, Public Space areas and the Spa staff. Other responsibilities include the management of daily operations, budgets and preparation for special events and activities. This Owner Services position requires intimate knowledge of Springer Miller Systems, Outlook and Excel.

2005 Responsible for transferring group information from Delphi to Springer Miller. Also included the management of group information in Springer Miller while being a conduit between the Group Sales and Reservations departments. Managed room blocks and cutoff dates. Skills needed included being extremely detail oriented and a team player. Reservations Clerk 2003-2004 Convert incoming calls into closed sales in addition to providing excellent customer service to all guests. Extensive use of Springer Miller. 2005 highlights include reaching a million dollars in sales within the first seven months. Server/Cook at Merchant Trader Cafe 1998-2003 Responsible for creating a casual and memorable dining experience at the extraordinary Merchant Trader patio.

Provided an upscale dining experience that far exceeded the customer's expectation. Banquets Server 2000-2003 Set up, server and clean up for special even food functions.

Associates, Political Science

Activities and Societies: Participated on both the Student Government and the Programming Board at Linn Benton Community College. Was.

Political Science

Political Science

Political Science; General Studies