Roger Smith Email & Phone Number

Deer Park, Tx, Us

Customer Flight Plan Demonstrations *online *onsite *Webinars *Regionals*Customer Flight Plan Training *Online *Onsite* Subject Matter Expert for the myWorld App and Online Flight Planning 24/7 Customer Support for app and self serve flight planning support Flight Planning vendor relationships Subject Matter Expert for Satcom/WFS Datalink/ACAR Growing customer use of the myWorld APP and Self-Serve Flight Planning Growing customer use of Online Flight Planning and Self-Serve Flight Planning Regression testing on the myWorld App and Online Flight Planning *external/internal*

Webster, Texas

Responsible for daily operation as Product Owner in coordination with two dedicated Business Analyst and two dedicated teams of developers to for the successful performance products based on stakeholder needs utilizing API, UI and UX requirements of an iOS platform and an online platform of flight planning and trip support software. Defined product strategy, roadmap, features, implementation trade-offs, positioning, and launch. Coordinated with marketing for successful implementation of strategies to drive revenue growth. Responsible within the organization and to our customers domestic and international as the subject matter expert, available 24/7 to provide training, demonstrations and assistance as required

Co-designer of Colts Online Flight Planing system which provides clients with a trip planning product to plan itineraries, compute complex flight plans internationally and domestically. As well as information required to successfully arrange services directly. Responsible for demonstrating to prospective customers, train existing customers, and contact prospects. Additional responsibilities includes maintaining communications with those evaluating, Beta Testing, and contracted users to ensure satisfaction and to seek feed back to further quality of the product.

Task involved taking over responsibility of ensure customers were compliant with European Union Emissions Trading System. Required being fluent of all regulations mandated by the European Union as well as individual requirements of each member state. Additional responsibilities required assessing past and present billing to ensure all billable services had been submitted for invoicing. As well as creating an internal tracking of services to ensure submission of yearly reporting to each member state, purchasing and surrendering of carbons as required on behalf of clients.

Conducted daily operations as scheduled; respond to calls as requiredChosen as mentor for new employees

Deer Park, Tx

Oversee daily operations; respond to calls and schedule service and repairs Arrange and set up projects to ensure milestones are met to avoid delays and cost overruns

Chicago, Il

Regulate, and control operations of six private and or corporate aircraft Arranged hotels, transportation, visas, landing permission, catering, security, domestic and internationally as neededComputed and filed flight plans as neededReviewed weather reports before, and during flights to avoid delaysLiaisons between VIP's, their personal assistant and flight crew to ensure a smooth flawless operation world-wide

Responsible for knowledge of all onboard avionics of medium and large aircraft in respect of datalink capabilities. Required acquiring and maintaining customers in Central U.S.A. and Middle East. Additional duties required international and domestic travel to provide on site training and recurrent training of customers.

Co-designer of Large Aircraft Team developed to handle clients operating large aircraft based on services provided while working as onsite coordinator with Saudi Arabian Royal Family. Duties also included arranging handling, permits, visas, transportation, catering, passports, customs, and coordination with Universal Hotel Department and Fuel Department to ensure all services arranged.

Saudi Arabian Royal Flight Department

On site coordinate with Saudi Arabian Royal Flight Department. Responsibilities included On-site airport ground assistance with arriving and departing Royal flights. • Supervised fueling, unloading/loading baggage, aircraft cleaning• Operated ground equipment as necessary• Arranged hotels, transportation, visas, landing permission, catering, security, passport assistance domestic and internationallyo Liaisons between Royal Family members and Embassies, State Departments, security, transportation, hotels and flight crew and any other special request by the Royal Family.

Houston, Tx

Responsible for coordination and planing of customers trips domestically and internationally. Duties required arranging handling, permits, visas, transportation, catering, passports, customs, and coordination with Universal Hotel Department and Fuel Department to ensure all services arranged. Responsibilities as a Flight Planning Specialist were to review country requirements to operate within ICAO requirements with flying within airspace. To include qualifying routes and aircraft performance. Responsibilities as Flight Planning Quality Control Specialist required reviewing all flight planning work performed by employees to ensure quality and accuracy before being released to the customer.

Houston, Tx

Responsible for company operations to include flight operations, accounting, marketing and sales. Duties involved staffing, maintaining payroll reports, personnel reports, projected cost analysis reports, interdepartmental pre-billing reports for accounting, establishing credit with vendors and handling agents worldwide, maintaining customer relations and establishing future clientele, arranging and coordination of airport handling, obtain permits, hotel arrangements, computing flight plans for domestic operations and international operations. Securing contracts with major fuel suppliers.

Pasadena, Tx

Responsible for safe and efficient operations. Maintaining equipment, cleaning work areas, taking readings, trained as inside board operator for 4 months, assisted inside and trained on board during startups. Member of rescue team and fire team. Certified by Texas A&M as fire instructorCertified by Industrial Rescue Instruction Systems & Rescue Concepts, Inc. for safety and rescue operationsCertified by Jonathan Borak & Company Inc. for Emergency Response to Hazardous Materials Incidents

Houston, Tx

H-F radio operator and flight following Flight control with responsibilities of arranging services on behalf of clients worldwide. Arranging and coordination of airport handling, obtaining permits, hotel arrangements,.Flight planning with responsibilities of computing accurate flight plans for domestic and international operations on behalf of clients worldwide. .

Hanau Am Main Area, Germany, Ft Polk, La, And Grayling, Mi

Certified air traffic controller by the Federal Aviation Administration. Task involved complete knowledge and utilization of federal and international regulations involving the separation and handling of private and military aircraft.

Project Management, 4.0

Course Titles: Project Management Leading Projects in Organizations Strategic Portfolio and Project Management Procurement and Risk.

Air Traffic Controller