Served as one of four compliance attorneys and supervised one compliance attorney in company's Life Insurance Division, handling a variety of compliance and legal matters. Directed two teams of compliance professionals who executed compliance programs, provided litigation and other support to the law department, and handled customer complaint resolution. Counseled business units and associates up to senior management on a daily and project basis on compliance and legal matters. Investigated and resolved reported compliance and privacy violations. Oversaw development and implementation of compliance training, and served as HIPAA contact for the Life Insurance Division.• Partnered with company business leaders to create and maintain compliance programs, policies, and procedures meeting legal requirements and providing the company a path to meeting its goals and strategies.• Directed teams that implemented compliance programs successfully preventing, detecting, and mitigating illegal and unethical conduct. Subject matters included: electronic signatures, privacy, HIPAA, anti-money laundering, customer complaints, foreign payments, identity theft prevention.• Investigated and reported suspected financial crimes such as money laundering, privacy breaches, and identity theft, protecting the company and customers from financial harm.• Oversaw responses to actual and potential privacy and HIPAA security breaches in an expedited manner, helping avoid reputational harm, regulatory action, and lawsuits.• Oversaw development and implementation of electronic signature protocols and procedures for use with divisional initiatives. • Supervised and approved the resolution of 110 average annual customer complaints made by customers, attorneys, or state departments of insurance.• Oversaw implementation of procedures regarding customer escalation requests, unclaimed property, SIU, foreign payments, anti-money laundering, and producer appointments / background checks.

Worked on a team of four Life Division attorneys consulting with and advising business units and associates up to senior management on a daily basis on variety of legal and compliance matters and issues, contracts, legal documents, and research. Worked and collaborated with company’s Law Department, Corporate Compliance department, and outside counsel on such matters and issues.• Assisted in the development of enterprise-wide privacy compliance program, which improved the security confidentiality, and proper use of customer personal information.• Developed divisional anti-money laundering compliance procedures enabling the company to comply with applicable laws and avoid fines, legal action, and reputational harm.• Researched, analyzed, and expedited efforts to comply with electronic signature laws and developed electronic signature procedures and processes allowing the division to meet its speed-to-market plan for its first use of electronic signatures in newly developed online application process. • Conceptualized and drafted contractually enforceable protocols for producers, thereby enabling the use of electronic signatures by appointed independent producers.• Reviewed, negotiated and drafted hundreds of producer contracts, selling agreements, software licensing contracts, vendor contracts, promissory notes, settlement agreements, powers of attorney and collateral assignments.• Collaborated with and advised business units and associates regarding a wide variety of legal subjects including electronic signatures, privacy, contracts, producer appointments and compensation, bankruptcy and receivership matters, new business issues, IRC section 1035 exchanges, client services, death claims, tax compliance, and matters affecting title of policies.