Support Services Manager, Beaver Springs & Beavertown, Pa
Conestoga Wood Specialties Corp.
Managed support services operations for six departments, including Health, Safety, Environmental, Training, Quality, Process and Continuous Improvement, Maintenance, and Building & Grounds. Developed and implemented statistical process controls, process monitors, and SOP procedures. Cross-functionally assisted all departments in corrective action, continuous improvement and specification verification. Administered work requests/capital projects, reviewed feasibility/costs of work, and determined in-house or contractor execution. Scheduled work, tracked status, maintained budget expenses, and monitored employee satisfaction. Communicated project status and progress. Presented quarterly updates to Board of Directors. Researched issues and implemented safety, health, and environmental solutions. Oversaw preventative maintenance and repairs. Maintained leased and purchased equipment. Facilitated development of security/safety measures, secured permits/licenses, coordinated inspections, investigated incidents, and resolved issues. Reviewed and coded purchase requisitions. Developed in-house training programs and delivered new-hire orientation training.