Roger Steinberg Email & Phone Number

Drummondville, Québec, Ca

Roanoke, Va, Us

Responsible for marketing, sales, and development efforts for mass notification and earthquake early warning systems.

Roanoke, Va, Us

Identify potential ‘top 10 business-partner candidates’ through due diligence, in depth interviews, and follow-up meetings. Prepare concise and engaging presentations for potential candidate companies to illustrate how their company could benefit from the product offerings and partnership with represented organization. Utilized strong networking skills to get meetings with lucrative potential business-partner candidates within given deadlines.

Effectively manage all sales and marketing initiatives through successful client growth via direct sales efforts with individuals, vocational rehabilitation centers, organizations supporting the blind, and all levels of government agencies. ♦Cultivated strong client relationships with new and existing customers increasing lead production by 150% and number of contacts by 100%. ♦Achieved largest individual sale recorded by the company through strong initiative and sales closure.♦Increased direct sales capacity from approximately five states to 27 as well as growing penetration by 78% through gaining approved vendor status in 24 of 27 states.♦Successfully outsold competitor dealers within assigned territory by 100% within six months of employment.

North Billerica, Ma, Us

Meticulously collected, analyzed, and crafted detailed reports regarding customer satisfaction metrics to all internal stakeholders to continually improve product development, customer integration and satisfaction, and corporate growth. Recruited key members and led productive quarterly Product Advisory and Focus Groups.♦Remodeled and refined processes to inform product development and support initiatives that drive “stickiness” and increase operational efficiency. ♦Designed and implemented a new, monthly, national survey to ascertain customer’s product loyalty (Net Promoter) and develop strategies to increase client retention.♦Actively supported SAAS renewals achieving a 90%+ renewal rate and account growth at 110%+ of renewal value for primary online offerings.

Dallas, Texas, Us

Efficiently oversaw all product development and customer support initiatives, including the release of the company’s first-ever SAAS, online assistive reading technology, Kurzweil3000.com. Collaborated with all levels of staff as a senior level management team member to develop and deliver on KPI consistent with corporate mission. Provided leadership for all facets of customer success service from training development, budget development, and personnel reviews. ♦Full product life cycle management of multiple products from specifying market requirements for current and future products and services to conducting thorough market research to inform strategic planning. ♦Drove data based discussions with product development to achieve a shared understanding of market needs, costs to develop, and trade-offs to build and deliver business cases for new features or products. ♦Key participant in all large-scale and strategic sales support for all sales channels through combined efforts with multifaceted teams, successfully increasing average order size by 55%. ♦Repackaged major product lines resulting in cost saving of over $500K for $19M division. ♦Achieved Sales Person of the Year, 2009; Silver Sales 2006; Gold Sales 2005 through building profitable customer relationships and effectively closing sales.Other titles held:-Director of Product Development and Implementation-Director of Product Management-Product Manager-Regional Sales Representative

♦Identification, installation, implementation, and training of software/hardware solutions to meet the specific needs of student populations within six North Central Florida school districts.♦Educational presentations at local, regional, state, and national conferences.♦Website development and maintenance.♦Local Assistive Technology team member.♦Direct working relationships with Exceptional Student Education directors.

♦Grades 3 and 5.♦All areas of classroom management, lesson planning, grades, parental communication, and discipline.♦Disaggregated mathematics data and reorganized math curriculum leading to school assignment of grade "A" by state of Florida.♦Served as grade level chairman 1995 through 2001. Served on School Advisory Council as Safety Chairman and Secretary.

Ba, Elementary Education

Bs, Excercise & Sport Sciences - Sports Administration