Change of Role Title, Activities include:Auditing, Training, Project Management, QA/RA Support and Consultancy Services to Medical Device Manufacturers & Hospital HSDU/SSD's ▪️UKRP Service▪️PRRC service for Non-EU micro- enterprises ▪️Technical Documentation Review /Creation & Revision ▪️Internal Auditing

Auditing, Training and Consultancy services for the Life Sciences industry with particular focus on sterile products & non-active Medical Devices.▪️UKRP Service▪️PRRC service for Non-EU micro- enterprises ▪️Technical Documentation ▪️Internal Auditing

▪️EU Authorised Representative Services to Non-EU based Medical Device Manufacturers▪️PRRC services▪️Medical Device regulatory affairs consultancy specialising in sterile devices and and QMS▪️Provision of Training Services for the Medical Device industry ▪️+ Newly added services to come soon.

Supporting colleagues of SGS UK knowledge division on all /any employee related topics. Attending and participating at regular forum meetings / communication of any associated actions

Operational management of SGS UK Medical Device certification services encompassing annual budget and resource development panning with ongoing review and management. Internal networking with key stakeholder contacts to ensure provision of services to new and existing UK medical device clients which included collaboration with global Notified and Approved body teams (NB1639 & AB0120), UK marketing, sales, finance, senior management and systems development.Alongside this I was technical reviewer / approver for ISO 13485:2016, UKCA and MDD supporting colleagues within our global network with new and renewed technical contract preparation.I directly managed a team of 5 senior Technical coordinators/ managers and further support the wider team of administration coordinators and over 20 medical devices auditors.Worked as part of SGS UK medical devices steering committee which has seen development and implementation of multiple improvements to processes and services most significantly, being able to offer UKMDR 2002 (UKCA) certification to global manufacturers having successfully gained MHRA designation during 2020 alongside managing the effects of Brexit & the global COVID-19 pandemic at that time.I am proud to have been involved in the UK government “call to arms” deploying expedited service to support the Ventilator challenge UK - https: www.ventilatorchallengeuk.com/

This was a role which developed during my tenure, I originally came to the UK Medical Device team as “Team Leader” for the administration function, leading a team of 4 administrators however this quickly grew to a much larger team, as such my scope of responsibility grew. Since early 2018, I have become approved / qualified to review and approve contract worksheets, technical change notifications, client questionnaires, planning matrices and technical file sampling plans, this included intense residential training and peer review / coaching. In addition to this role, Being responsible for the daily operations of the UK Medical Device business which includes line management to Senior Medical Device Coordinators and medical device coordinators an MDR project Leader & our administration apprentice, the role includes recruitment, training, appraisal and performance management as well as financial responsibility for the department utilising net-working capital principles.This role was revised as I gained promotion to Operations manager which coincided with the closure of our Weston Super Mare site where I was responsible for overseeing redundancy of existing administration team and successful recruitment, training and set up of a new team based from our Oldbury location.

In this role I managed the front office team of administrators & coordinators being responsible for the smooth running of the U.K. medical Device front office activities, this included ensuring medical device audits are planned and scheduled correctly, managed through the complicated regulatory and internal procedures and requirements, dealing with client queries, auditor scheduling issues and personnel management.

Dealing with around 45 offices globally offering systems, technical and administrative support in relation to medical device certification, 93/42/EEC, 98/79EEC, ISO13458, CMDCAS, ISO 9001 Management support to GMDO, data analysis of global performance, creation of training material and development of procedures and S.O.P’s.Management of email correspondence from affiliates, regulators and internal colleagues.

Responsible for the purchase ledger for the company to include Payment, vendor management, accounts reconciliation, Management of CIS scheme. I assisted with the personnel management and payroll. This was a small team of 3 in the finance department so I would frequently be involved in credit control, sales ledger and month end reporting.

Newey & Eyre, a subsidiary or Hagemeyer Ltd.Lead buyer for lighting and security products sourced from preferred suppliers for stocking trade counters and distribution via our network. I was also initially involved in the “specials” section with the aim of sourcing specialist one-off items requested by our customers.The role included the analysis of stock levels within the network and adjustments arranged for re-distribution to meet demand.I created and published a monthly business newsletter which was delivered throughout the business.Sadly this role was cut short due to the relocation of the department to Scotland and forced redundancy

This was a temporary contractI was part of the team responsible for the purchasing of technical components for a life science and advanced technologies manufacturing business. This included meeting with technical teams, Analysis of B.O.M and unique sourcing solutions. Assisting where necessary with warehouse staff in goods-in and also shipping department for arrangement of transport of over-sized, unusual machinery.

Managed the letting and management business, helped shape the business relaunch and re-branding. This was a temporary position to complete the business relaunch and hand over to new manager

Managed a team of 5 within the finance department with the main remit being processing of incoming invoices, also responsible for the administration of the CIS scheme, payment runs via BACCs and cheque, month end reporting for management accounts, this role included personnel management, recruitment, appraisals and disciplinary where necessary.Prior to this I worked within the Expenses & Travel Team for 2 years and as a customer service agent for technical and billing support prior to that.

Worked in both Beech house & Glebe House;Permanent position at a prestigious private nursing home for the elderly. During my tine in this role I predominantly worked 4x 12 hour night shift each week.Duties included but not limited to;Personal care of residents including bathing & dressingPalliative end-of-life carePreparation of basic meals & refreshments as required Assistance of qualified Nurses with routine minor medical procedures such as catheterising, administration of oxygen and assistance with controlled drug record keeping At the same time, I was working for an agency (Pertemps) covering Bristol area providing the same services but within another facility.

Managed 56 supermarket checkouts, kiosk and customer service desk for staff breaks and customer issues. New staff induction and training, dealing with customer returns and complaints.I was involved in the set up and colleague wide training of a brand new EPOS system following 2 week residential training.