Roger Young work email
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Roger Young personal email
Roger Young is a Head Of Operations at centre:mk. He possess expertise in facilities management, management, operations management, risk assessment, training and 39 more skills.
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Head Of OperationsCentre:MkMilton Keynes, Gb
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Head Of OperationsCbre Apr 2019 - PresentMilton Keynes, United KingdomHead of Operations at centre:mk, a top ten UK shopping centre covering 2.6 million square feet across the scheme including 250 retail units, car parking, office and leisure space with footfall of 25 million per year. -
Head Of OperationsCentre:Mk Apr 2019 - Present
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Head Of OperationsOcs Group Uk Jul 2016 - Apr 2019Milton Keynes, United KingdomManaging all soft services at centre:mk, the third largest stand alone shopping centre in the UK, 2.6 million sq ft over 4 properties with over 250 retail and leisure units and a footfall of 25 million per year. I am also very involved and experienced in the wider management of the shopping centre, working on projects outside the contract scope to enhance the guest experience. Services include security, cleaning, customer services, high level specialist cleaning, horticulture, hygiene, pest control and waste management. Working with the client to deliver a reimagined strategic vision for the centre. Assisting the growth of the destinations and venues division through involvement with bids and the tender process. -
Operations Manager Trinity LeedsInterserve Apr 2016 - Jul 2016United KingdomI transferred to Interserve from OCS in the role of Operations Manager at Trinity Leeds. Assisted with the mobilisation of the Land Securities portfolio, appointed Account Manager within the Land Securities account. -
Operations Manager Trinity Leeds Shopping CentreOcs Group Uk Sep 2013 - Apr 2016Leeds, United KingdomAs a site based Operations Manager I control all OCS services including security, cleaning and customer services with over 130 employees. I also manage the waste contract, environmental, compliance and business continuity on behalf of Land Securities. I see myself as an approachable team motivator. Since joining I have turned the contract from an under delivering one in to a market leader and focus of best practice within the business. The scheme covers over 1,000,000 sq ft, 120 retailers and catering units with footfall over 22 million per year. I control budgets on site and manage the P&L, ensuring all policies and procedures meet the required standards whilst constantly auditing to ensure high standards. Although a service provider I work for the centre in reducing cost and service charge whilst improving service density and quality.
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Area ManagerOcs Group Uk Nov 2012 - Sep 2013Leeds, United KingdomI managed a portfolio of facilities services contracts including 2 retail outlets and 3 large shopping centres for multiple clients. I led a large NHS group for the region, adding large hospitals to the contract through the relationship built with the client. I managed the portfolio In accordance with operational, quality, legislative and divisional policy guidelines whilst writing new policies and procedures including all health and safety aspects.
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Operations ManagerOcs Group Uk Apr 2009 - Nov 2012Leeds, United KingdomManaging the operation of Security contracts in accordance with operational, quality, legislative and devisional policy guidelines. Controlling the performance of an identified number of contracts in accordance with financial targets. Maintaining employment levels, ensuring the completion of vetting, training and inductions. Maintaining discipline in accordance with set standards and company procedures, carrying out investigations and disciplinaries when company procedures are not followed. Undertaking monthly client meetings, continually reviewing the standard of service provided. Completing, reviewing and updating site risk assessments and Assignment Instructions in accordance with policies.
Roger Young Skills
Roger Young Education Details
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Fine Art
Frequently Asked Questions about Roger Young
What company does Roger Young work for?
Roger Young works for Centre:mk
What is Roger Young's role at the current company?
Roger Young's current role is Head Of Operations.
What is Roger Young's email address?
Roger Young's email address is ro****@****s.co.uk
What schools did Roger Young attend?
Roger Young attended Leeds Metropolitan University.
What skills is Roger Young known for?
Roger Young has skills like Facilities Management, Management, Operations Management, Risk Assessment, Training, Customer Service, Contract Negotiation, Contract Management, Team Leadership, Security, Security Management, Budgets.
Who are Roger Young's colleagues?
Roger Young's colleagues are Alejandro Rivera, Stephanie Glendinning.
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Roger Young
Tadworth3landg.com, lloyds.com, group.landg.com3 +442073XXXXXX
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4cushwake.com, eur.cushwake.com, lloyds.com, knightfrank.com -
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