Leading Advanced customers' Information Technology modernization projects.• Working with customers to create and execute project plans, manage progress and control scope.• Monitoring, mitigating and reporting project risk.• Controlling project communication, reporting and exception management.• Identifying scope and negotiating project change requests.Managing a team of specialists who are responsible for installing and supporting the V1 suite of document management products.

Worked with the sales team to ensure implementation services were properly scoped and priced for both existing accounts and new business opportunities.• Developed a customer staffing plan for a complex $20 million, 36-month hospital information system replacement project. The model included headcount requirements and detailed recommendations regarding the roles and responsibilities of the team members included in the plan. The model was adopted as the standard for future complex implementations.• Reviewed all services pricing requests for a territory of 37 existing accounts. Services ranged from small facility add projects that averaged $470 thousand to large system replacement and migration projects that cost as much as $20 million.• Presented services methodology to customers during the RFP process. Attendees at the presentations ranged from System Analysts to C-suite executives.• Worked with the New Business account teams to ensure services were properly scoped and priced beginning with the RFP process and continuing through contracting.

Ensured all customers in assigned territory had current and complete implementation roadmaps to meet government regulatory requirements. • Met quarterly with 22 accounts to update progress and maintain accuracy of roadmaps, including both McKesson and non-McKesson initiatives. Average incentive payment received from the Center for Medicare and Medicaid Services was over $1.5 million.• Worked with account teams to recommend additional services sales opportunities. • Worked with internal services scheduling team to ensure resources were properly slotted and upgrades were scheduled in the proper sequence.

Served as single point of customer contact. Coordinated and oversaw the efforts of the project teams assigned to customer implementation engagements; assisted with resource scheduling and staffing; provided program management reporting and control; served as liaison between customer internal services, development and support personnel; managed the adherence to methodology and quality of deliverables and assured program standards were met.• Was a billable resource whose 12-month contract at one customer was renewed for three additional years at an annual fee of $363 thousand.• Managed Meaningful Use attestation project for a five-hospital health system that was worth nearly $10 million in government incentive payments to the health system.• Managed multiple projects including a complete nursing system replacement, an ambulatory system replacement, and numerous system upgrades which included document imaging, laboratory, pharmacy, patient financials and analytics.

Managed a dedicated team of eight professionals on a multi-year engagement at one of the nation's leading healthcare services companies. • Implemented the McKesson clinical suite of products at multiple facilities. • Managed a complete system replacement at a 468-bed facility. • Directed personnel from multiple vendors. • Communicated with executives at both the facility and corporate level.

Managed multiple software product implementations at key corporate accounts. • Directed the first four implementations within the company of a new nursing documentation system. • Oversaw seven pharmacy system installations. • Managed the delivery of multiple products and supported the opening of a completely new, paper-light hospital.

Assigned to a team of sales professionals responsible for servicing the company's largest corporate customers.• Assigned to over 70 individual hospitals, with over 30 accounts with core McKesson IT products installed. • Account Management activities included attending implementation status meetings; resolving billing and support issues; coordinating and attending reference calls and site visits; and assisting customers with budgetary and strategic planning activities. • Sales activities included acting as the “interim” Account Executive during Account Executive transitions, contract development and negotiation, pricing, lead generation and qualification.