Roger Antoun Email & Phone Number

7000 Holstein Ave Ste 1, Philadelphia, Pa 19153

- Spearhead business development initiatives by evaluating leads frommarketing campaigns and executing targeted outreach to prospects.- Utilize Santa Cruz Ground Widget software to manage dispatchoperations, assign jobs to drivers, and monitor real-time progress forseamless execution.- Oversee all aspects of limousine operations from initial booking tosuccessful job completion.- Build and maintain long-term client relationships while identifying newrevenue… Show more - Spearhead business development initiatives by evaluating leads frommarketing campaigns and executing targeted outreach to prospects.- Utilize Santa Cruz Ground Widget software to manage dispatchoperations, assign jobs to drivers, and monitor real-time progress forseamless execution.- Oversee all aspects of limousine operations from initial booking tosuccessful job completion.- Build and maintain long-term client relationships while identifying newrevenue opportunities.- Collaborate with account executives to stay updated on service offeringsand pricing strategies. Show less

Suite 200, 1421, 438 Fifth Ave, Pelham, Ny 10803, United States

- Directed the dispatching process using Santa Cruz Ground Widgetsoftware to allocate trips to drivers efficiently and ensure timely servicedelivery.- Managed over 25 client accounts, resolving issues promptly whilemaintaining high satisfaction rates.- Oversaw the full lifecycle of limousine operations, including scheduling,route planning, and quality assurance.- Negotiated contracts with corporate clients and provided tailoredconsulting services to meet their… Show more - Directed the dispatching process using Santa Cruz Ground Widgetsoftware to allocate trips to drivers efficiently and ensure timely servicedelivery.- Managed over 25 client accounts, resolving issues promptly whilemaintaining high satisfaction rates.- Oversaw the full lifecycle of limousine operations, including scheduling,route planning, and quality assurance.- Negotiated contracts with corporate clients and provided tailoredconsulting services to meet their transportation needs.- Streamlined operational workflows to improve efficiency across sales anddispatch departments while exceeding performance goals. Show less

Beirut

- Provided prompt and accurate price quoting with efficient follow-up- Managed high call volumes and maintained a current customer database- Cultivated relationships to drive new business and stayed informed onindustry trends- Consistently achieved sales objectives by meeting quotas- Resolved approximately 10 customer calls per hour on average- Generated €450,000 in new business within one month, exceeding thetarget of €250,000

Angola

- Managed operations across three retail shops while overseeing dailyactivities such as inventory control and customer service to ensure smoothbusiness performance.- Led and supervised a team of over 15 employees, including the serviceteam, fostering collaboration and maintaining high productivity levels.Enhanced operational systems, policies, and procedures to align withorganizational goals and improve efficiency.- Supervised support services teams across HR, IT… Show more - Managed operations across three retail shops while overseeing dailyactivities such as inventory control and customer service to ensure smoothbusiness performance.- Led and supervised a team of over 15 employees, including the serviceteam, fostering collaboration and maintaining high productivity levels.Enhanced operational systems, policies, and procedures to align withorganizational goals and improve efficiency.- Supervised support services teams across HR, IT, and Financedepartments to optimize performance and resource allocation.- Developed and managed program budgets while collaborating on fiscalplanning for sustainable growth. Show less

Lebanon

- Coordinated fuel uplifts worldwide for corporate jets and airlines- Secured global permits for various flight types- Provided comprehensive aircraft ground handling services

Intl Rafic Hariri Airport Beirut

- Managed end-to-end aircraft turnaround processes, ensuring safety,punctuality, and operational efficiency.- Prepared precise loadsheets and performed advanced load controloperations to optimize aircraft weight and balance in compliance withinternational aviation standards such as AHM and I-GOM.- Coordinated ground handling teams, ramp staff, and airside operations todeliver seamless and timely services.- Fostered effective communication between flight crews, ground… Show more - Managed end-to-end aircraft turnaround processes, ensuring safety,punctuality, and operational efficiency.- Prepared precise loadsheets and performed advanced load controloperations to optimize aircraft weight and balance in compliance withinternational aviation standards such as AHM and I-GOM.- Coordinated ground handling teams, ramp staff, and airside operations todeliver seamless and timely services.- Fostered effective communication between flight crews, ground staff, andairport authorities to ensure smooth operations.- Demonstrated leadership in ramp safety by implementing best practicesand adhering to strict safety protocols.- Prioritized customer satisfaction and commercial objectives whilemaintaining operational excellence in all aspects of ground handling. Show less

Associate'S Degree, Hospitality Management, Undergraduate

Introduction to Hospitality Management Applied Foodservice Sanitation Fundamentals of Food Preparation Orientation to the Hospitality.

Bachelor'S Degree Undegraduate, Computer Engineering

High School, Economic And Sociology, Lebanese Baccalaureate