Cruise and Port Advisors helps destinations, tour operators and other business connect with the cruise industry by ensuring that their offerings:• meet the quality standards of the cruise industry• offer experiences that differentiate them apart from the competition• are attractive to cruise industry decision makers• are marketed to Cruise Lines to increase business• are represented to increase communication and knowledge of their products

PORT OPERATIONS & SHORE TOURS- Created a port destination strategy in order to capitalize on cost containment and revenue growth, obtaining the lowest cost basis in the industry.- Negotiated terminal and home porting agreements resulting in lower costs and preferential berthing.- Negotiated contracts to design and build terminals at no upfront cost.- Negotiated contracts with Stevedores, Pilots and Port Agents.- Successfully developed global relationships with Port Authorities, Government and Tourism agencies in order to create incentive agreements resulting in reduced costs.- Lead member of Corp port operations synergy team, bringing tremendous savings to the Corporation.- Deputy Commander of Incident Response Team.- Expanded the shore excursion tour offerings in order to appeal to a wider more active guest population which resulted in significantly higher profits.- Negotiated preferential shore excursion rates which resulted in higher net margins.ENTERTAINMENT - Designed on board entertainment and activities which were an integral part of the “fun ships” experience.- Created “Carnival Productions” the in house production company which has resulted in numerous industry awards and major cost reductions.- Re-designed Carnival’s “Youth Programming” by creating three distinct programs which resulted in increased participation and higher guest satisfaction. - Lucrative revenue streams were added to Youth Programs.- Created a hiring strategy which significantly reduced agency fees.- Created a strategic guest activities schedule in order to optimize guest flow which resulted in increased onboard revenues.LEADERSHIP- Leadership style is to create a vision and drive it down through the organization in order to build greater understanding of the common goal and create stronger teams. - Mentored a great number of employees which has resulted in their promotion into management and leadership positions, with high rate of retention.

Responsible for implementing the Hotel Management system on Carnival vessels, including training the initial group of Hotel Managers, writing and implementing Hotel Manager procedures and guidelines.