Roger L. Brathwaite, Mba

Roger L. Brathwaite, Mba Email and Phone Number

Accessibility Program Manager at Accenture | ServiceNow Platform | SCRUM Master | Board Member @ Accenture
Atlanta, GA, US
About Roger L. Brathwaite, Mba

"It's ok to think about what you want to do, until it is time to do what you were meant to" - unknownAn accomplished business leader 25+ years of cross-industry experience creating the strategy, planning, and implementation of successful transformation initiatives. Outstanding success in building and maintaining relationships with key corporate decision-makers with the ability to leverage those relationships to achieve business growth.Currently working with a team of Accessibility professionals that support internal infrastructure of Accenture. We strive to keep Accenture’s priority platforms and applications accessible to all employees, with a special emphasis on those with disabilities.According to the US Centers for Disease Control and Prevention (CDC), 61 million Americans have a disability. That’s one in four adults. By equipping product teams with training, accessibility experts, and robust product testing, the Center of Excellence (CoE) for Accessibility will help ensure Accenture's products deliver an optimal experience for all users."Accessibility needs to be at the forefront and core of every modern software experience" - Eamon McErlean (VP and Global Head of Accessibilty, ServiceNow)

Roger L. Brathwaite, Mba's Current Company Details
Accenture

Accenture

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Accessibility Program Manager at Accenture | ServiceNow Platform | SCRUM Master | Board Member
Atlanta, GA, US
Website:
accenture.com
Employees:
636296
Company phone:
(187) 788-9900
Roger L. Brathwaite, Mba Work Experience Details
  • Accenture
    Accenture
    Atlanta, Ga, Us
  • Accenture
    Servicenow - Accessibility Program Manager
    Accenture Nov 2022 - Present
    Dublin 2, Ie
    Primarily responsible for managing a team of virtual, global Accessibility professionals consisting of testers, developers, and designers. Use project management tools like Azure Dev Ops Team Foundation to monitor work and report defects. This role requires an advanced knowledge of the accessibility requirements of WCAG 2.1 standards is required, as well as best practices for web sites, multimedia, and electronic documents. Diversity, inclusion, and belonging foster innovation and are a business imperative for the long-term success of our company and our customers. Accessible technology for all increases productivity, attracts a wider talent pool, and can play an important role in driving business growth.
  • Accenture
    Servicenow - Agile Scrum Master/Project Manager
    Accenture Oct 2020 - Oct 2022
    Dublin 2, Ie
    Primarily responsible for the archival and retention of ServiceNow platform records based on data privacy, legal, and business owner requirements. Responsible for facilitating the team's daily work and all scheduled meetings (Sprint planning, Daily Standup, Sprint Reviews, Sprint Retrospective). Responsible for managing and ensuring execution of the Project Plan. First level of escalation management
  • Accenture
    Servicenow - Pre-Sales Cloud Solutions Architect
    Accenture Jul 2018 - Sep 2020
    Dublin 2, Ie
    Primarily responsible for providing expert-level business and technical solution consultancy during the pre-sales process in support of the Sales personnel, PMO and Delivery; principally through proposal production, request for information, ServiceNow product demonstrations and the scoping and delivery of in-depth proofs-of-concept. Provided thought leadership in strategic direction for Enterprise Implementation of the ServiceNow platform using ITSM, ITOM, HRSD, ITBM, CSM, FSM, SAM, GRC, SECOPS, Predictive Intelligence and NOW Platform. Conduct transition briefing - communicate commitments, expectations, in preparation for deployment.
  • Brain Injury Association Of Georgia (Biag)
    Vice-Chair Board Member
    Brain Injury Association Of Georgia (Biag) Jan 2023 - Present
    Atlanta, Ga, Af
    For FY23-24 term the Brain Injury Association of Georgia (BIAG) elected Roger Brathwaite as the new Vice-Chair of the executive board.
  • Brain Injury Association Of Georgia (Biag)
    Board Member
    Brain Injury Association Of Georgia (Biag) Jul 2020 - Dec 2022
    Atlanta, Ga, Af
    The Brain Injury Association of Georgia (BIAG) is the only statewide a 501(c)(3) non-profit organization serving individuals with brain injuries and their families, friends and service providers. Brain injury does not discriminate – it reaches across ages, genders, races, and ethnicities, as well as financial and economic status.
  • Tata Consultancy Services
    Senior Manager, It Service Management
    Tata Consultancy Services Sep 2014 - Dec 2017
    Mumbai, Maharashtra, In
    Oversees $750M IT outsourcing business unit. Responsible for strategic architectural planning, agile/SCRUM project management, Lean program management, continuous process improvement, KPI optimization, vendor relations, contract negotiation and talent development. Lead architect for ServiceNow ITSM process functions, including implementation of Incident, Asset, Configuration (CMDB), Change, Problem, Knowledge and Service Catalog. Manages 15 direct, 75 indirect FTEs. ✪ Optimized ITIL/ITSM outsourcing program; accelerated project delivery by 18 months, saving $675K.✪ Developed external vendor assessments and gap analysis; eliminated $2M in excessive labor expenses.✪ Engineered custom BI application for financial/CMDB data consolidation; boosted engagement by 70%.✪ Facilitated 12 ITIL/ITSM strategy workshops in 4 weeks; increased capacity by 14%, cut error rate by 20%.✪ Launched data analytics consulting practice; generated $750K in 12 months; projected $5M over 3 years.
  • Bmc Software
    Principal Consultant & Enterprise It Architect
    Bmc Software Jan 2007 - Sep 2014
    Houston, Texas, Us
    Oversaw $500M IT outsourcing and infrastructure business unit. Responsible for strategic architectural planning, infrastructure integration, software application development, SOP development, ITIL process development and optimization, vendor relations and client training. Lead architect for BMC Remedy ITSM process functions, including implementation of Incident, Asset, Change and Problem. Managed 2 direct, 40 indirect FTEs.✪ Created online IT self-service portal for 40K end-users; boosted process efficiency by 42%, saving $940K.✪ Initiated technology-process workshops for ITILv3 disciplines; expedited infrastructure transition by 35%.✪ Consolidated product and service charges into easily accessible invoice; cut content by 40%, saving $30K.✪ Revamped ITSM support for Network/Security Operations Command systems; reduced downtime by 76%.✪ Spearheaded ITIL/ITSM transition; grew revenue by $14.5M, projected 3-year cost savings of $26.7M.
  • Unisys Corporation
    Senior Solution Design Director
    Unisys Corporation Aug 1999 - Jan 2007
    Blue Bell, Pennsylvania, Us
    Oversaw $250M IT Outsourcing business. Responsible for project management, client relations, dispute resolution, sales enablement, RFP development and relationship building. Promoted to the role of Asset Management Director, provided leadership for the overall service delivery methodology including vendor relationship and utilizing the Peregrine, Remedy and MainControl infrastructure management platformsManaged 5 direct reports.✪ Brokered 6 corporate IT outsourcing deals over 24 months; secured $180M in technical pre-sales support.✪ Designed integrated system architecture; accelerated project delivery by 3 months, saving client $1.4M.✪ Authored and implemented visual technology diagram model; cut labor expenses by 40%, saving $250K.✪ Championed Architect Program with strategic client benefits; enabled projected annual revenue of $1M.✪ Assembled customer task force to define service methodologies; fueled estimated $5M revenue growth.✪ Formalized internal asset management plan; netted $23M return on investment over a 7-year period.
  • Inacom Corporation (Vanstar Aquired 1998)
    Senior Project Manager & It Services Consultant
    Inacom Corporation (Vanstar Aquired 1998) Jan 1997 - Aug 1999
    Salisbury, Md, Us
    Oversaw design and scope of assigned projects including P&L reporting and project accounting. Developed project/program processes, procedures, and quality control measures that supported implementation and transition to operations for the lowest TCO. Primarily responsible for designing, implementing and maintaining the accuracy of IT asset management solutions including Tangram's Asset Insight, Compaq's Insight Manager, HP Top Tools DMI desktop tools and Tally's Netcensus inventory software. procurement lease management, IMACD process design ✪ Launched access program to support acquisition and merger of management group; cut waste by 15%.✪ Spearheaded change management initiative; achieved efficiency gain of 29% with 70% ROI over 3 years.✪ Revitalized previously failed 7K seat implementation project; delivered $5K under budget, retained client.✪ Orchestrated 4K seat turnover project; decreased error rate by 19%, boosted YOY productivity by 36%.✪ Engineered KPI dashboard for executive leadership; cut report processing time from 50 minutes to 15.
  • Bmh Wood Technology, Inc.
    Information Services Manager
    Bmh Wood Technology, Inc. Jan 1996 - Jan 1997
    Rauma, Fi
    Maintained all information systems, including subsystems for engineering, estimating, purchasing, accounting, job management and management reporting. Executed subsystem projects through self-directed purchasing, implementation planning, installation, training and troubleshooting new and existing hardware/software systems. Developed local area network and provided support to wide area networking and telecommunication services. Work closely with executive management and support functions of mid-level management and staff.
  • Atlantic Steel Mill / Ivaco Rolling Mill
    Production Supervisor
    Atlantic Steel Mill / Ivaco Rolling Mill Jan 1995 - Jan 1996
    Supervised and coordinated activities of 10-member production team for rod merchant bar mill. Developed engineering controls to reduce waste and yield production results between 95 and 97 percent. Consistently maintained top ratings between four shift rotation crews in downtime and tonnage.
  • The Hollteck Company
    Mechanical Design Engineer
    The Hollteck Company Jun 1992 - Jan 1995
    Designed and detailed mechanical equipment using computer aided design software. Prepared proposals for client presentations provided logistical support for ISO 9000 standards and introduced computer-networking technology. Boosted design engineering production by 50% through installation of NetWare network operating system. Developed marketing strategy for mechanical products that sent visual models to potential market and generated 100% production increase.

Roger L. Brathwaite, Mba Skills

It Service Management Enterprise Architecture Program Management It Strategy Enterprise Software Solution Architecture Cloud Computing Incident Management Change Management Software Development Configuration Management Release Management Project Management It Outsourcing Professional Services Project Planning Outsourcing Requirements Analysis Strategy Strategic Planning Cross Functional Team Leadership Problem Management Visio Knowledge Management Sdlc Data Analysis Big Data Analytics Team Leadership Asset Managment System Architecture Lean It Agile Methodologies Togaf Cobit Big Data Predictive Analytics Itil Certified Business Strategy Analytics Predictive Modeling Social Media It Operations Asset Life Cycle Management Program Development Data Mining Data Modeling Marketing Analytics Active Top Secret Security Clearance Asset Tracking Iso 20000

Roger L. Brathwaite, Mba Education Details

  • University Of Georgia - Terry College Of Business
    University Of Georgia - Terry College Of Business
    General
  • Full Sail University
    Full Sail University
    Show Production And Touring
  • Norfolk State University
    Norfolk State University
    Mechanical Engineering
  • Charlotte Amalie High School (St.Thomas, Virgin Islands)
    Charlotte Amalie High School (St.Thomas, Virgin Islands)
    General Studies

Frequently Asked Questions about Roger L. Brathwaite, Mba

What company does Roger L. Brathwaite, Mba work for?

Roger L. Brathwaite, Mba works for Accenture

What is Roger L. Brathwaite, Mba's role at the current company?

Roger L. Brathwaite, Mba's current role is Accessibility Program Manager at Accenture | ServiceNow Platform | SCRUM Master | Board Member.

What is Roger L. Brathwaite, Mba's email address?

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What is Roger L. Brathwaite, Mba's direct phone number?

Roger L. Brathwaite, Mba's direct phone number is +140458*****

What schools did Roger L. Brathwaite, Mba attend?

Roger L. Brathwaite, Mba attended University Of Georgia - Terry College Of Business, Full Sail University, Norfolk State University, Charlotte Amalie High School (St.thomas, Virgin Islands).

What are some of Roger L. Brathwaite, Mba's interests?

Roger L. Brathwaite, Mba has interest in Sweepstakes, Social Media, Home Improvement, Reading, Global Implementations, Visio Expert, Global It Strategy, Children, Electronics, Education.

What skills is Roger L. Brathwaite, Mba known for?

Roger L. Brathwaite, Mba has skills like It Service Management, Enterprise Architecture, Program Management, It Strategy, Enterprise Software, Solution Architecture, Cloud Computing, Incident Management, Change Management, Software Development, Configuration Management, Release Management.

Who are Roger L. Brathwaite, Mba's colleagues?

Roger L. Brathwaite, Mba's colleagues are Angela Douglas, Chittu Kala, J. P. Lucas, Ashok Belwal, Prutha Gavaskar, Siddhant Bajaj, Lise Greuillet.

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