-Managing budget of $5MM for resource labor, infrastructure, and vendor services.-Leader of 6 Agile Squads (27 resources), including cross-functional software engineering resources -Responsible for information systems, and device technology that enable air cargo to move from point of origin to destination-Team builder that improved annual sprint completion rate by 30% to exceed average goal of 85%.-Rleased various new products to optimize commercial offerings such as dynamic pricing, digital receipts, and the modernization of legacy apps-Led migration of various applications to the cloud, while retiring on-premise services-Digital Transformation of IT teams into Autonomous product based squads-Led execution of large scale software rollout

- Leading multiple scrum and matrix teams through strategic vision & roadmap creation to guide program deployments of AWS cloud tools- Coordinated deployments for AWS cloud migration, modernization, containerization, and DR automation of COTS applications- Tech product manager responsibility for Airport Staffing mission-critical operations applications- Developed phased rollout plan to iteratively realize benefits throughout the program- Product digitization of manual forms and re-engineering of operational processes-Transitioned to IT Portfolio Manager

- Technology procurement buyer and sourcing for Contingent labor, SaaS, storage, WLAN, & computing services- Secured cost savings and avoidance of 9% on $17MM of rogue spending- Executed and managed life of Sky Club WiFi technology agreements- Led supplier negotiating on rogue spend- Vendor management, redlining legal contracts, contract management, tail-spend management, procure-to-pay, Responsibility assignment matrix, Ariba Spend Management

- Led team of data engineering resources to deliver real-time data ingestion for flight operations and Air Traffic Control and Flight Operations - Guided survey insights to meet divisional goals of reducing the customer complaint rate by 9% YOY- Python programming training for data staging and data lake ingestion

- Technical Product Owner role in SAFe Agile program for Air Traffic Control & National Airspace insights: User Story creation & product backlog prioritization- Liaison between UI / UX solution teams and Big Data resources- Served 6 months on FAA SWIM Analytics Focus Group (Delta Representative)- Documented source data lineages and curated air traffic database models for API/Dashboard consumption

- Managed all Cargo data-sourcing project budgets up to $1MM, including labor resource forecasts- Prepared executive summaries for IT Senior Leadership team to request for capital funding- Coordinated a pricing science and optimization project that led to customer-intent forecasting to increase Delta Cargo's revenue profit by 10%- Served 2 years on department’s Governance Board (Data Advisory Group)

- Cargo Product Owner for EDW project delivery, reporting automation, & BI analytical solutions- Aided Supply Chain & Vendor mgmt. with evaluating software options for capital data projects- Applied strategic consulting & tactical skills to take business initiatives from feasibility to implementation

- Utilized Six Sigma (Green Belt) & Theory of Constraint methodology to drive WIP improvements- Used Lean methodology to identify root cause of operational waste and poor processes- Developed & automated analytical tools to measure Cargo logistics productivity

- Created data programs to measure revenue incentives for customers & employee sales rewards- Provided leaders various reporting insights to measure Cargo revenue performance- Created insights to highlight factors contributing to 15% YOY revenue growth

- Provided leaders various reporting insights to measure Cargo revenue management and Ton-Miles flown performance- Created insights to uncover factors contributing to 15% YOY revenue growth YOY

- Managed team of independent contractors to deliver digital advertising and marketing, along with brand management services

- Monitored, tracked, and escalated (LAN/ VPN) network incidents/ outages to service provider- Cargo Booking reservation application support, new user account setup, and workstation configuration for Outlook- Documentation & Learning Specialist: Deployment of online knowledgebase systems

- Guidance to sales and accounting to resolve invoice failures caused by compliance errors - Quality Assurance support for Cargo revenue billing applications using Six Sigma principles

- Trans-Atlantic Cargo Alliance: Customer Service Rep for reservations and shipment tracing

Handheld printer concept fabrication and prototype development.

Tradeshow exhibit design, structural design and presentation analysis for EDPA

Concept generation and product fabrication of a payload equipment restraint unit (to be used on a Space Station).