Roger Edgerly Email & Phone Number

Boston, Ma, Us

• Developed and supported several applications and served as the liaison between business and business analysts, developers, and project management groups. Provided off-hours support.• Collaborated with end users and management to evaluate user needs and make recommendations for enhancements or modifications to systems or processes. Implemented custom solutions within requested time frames.• Recognized for customer service orientation, frequently complimented for open communication, respect, honesty, courtesy, and accountability when dealing with all external and internal customers. • Established and maintained required documentation for applications and procedures. (VSB, MNO and CS Link)• Presented solutions to Product Owners, Management, and Customers.• Partnered on the rollout of several new products to ensure on time delivery. Quickly learned new products: Clinical Document Exchange (CDE), Analytics on Demand (AOD/MUM), Haystack Magic Feeds.

Remote

• Business systems analyst for Forms Online, ENS, and Visual Smartboard. Partnered with all members of clinical & technical project teams. • Assisted in the definition of clinical system-related needs and the identification of process improvement opportunities. Excellent organizational and project management skills, including ability to organize time and work on multiple tasks and follow through to completion of task or project. • Chosen as Technical Lead on Visual Smartboard and CSLink from inception of products based on report writing experience, technical abilities, and communication skills. • Guided customers to customize VSB using Meditech’s NPR Report Writer in Magic, CS and 6x environment.• Trained new employees on responsibilities of Support Programmer: Product Delivery, Product Update/Retrofits, Front End troubleshooting. • Coached and mentored new Product Managers for VSB and CSLink.

Newton, Massachusetts, United States

• Authored and troubleshot Meditech Reports utilizing Magic $T to create reports that could not be created with Report Writer. Developed interfaces with Magic and Quovadx IDE (Cloverleaf).• Partnered with clinical groups to define and modify necessary reports, customizing to their needs to identify cost savings and quality issues.• Collaborated with stakeholders to create efficiencies for end users.• Evaluated, analyzed, and recommended procedural changes to ensure system was used for maximum efficiency and patient safety.

Wakefield, Massachusetts, United States

Partnered with consultant staff to address, develop, and customize MSM Surgery/Scheduling application in Meditech Magic. Supported product installation, coordinated, and delivered current releases and product updates. Developed and enhanced product releases to retrofit necessary changes. Provided off-hours support.