Roger Lee work email
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Roger Lee personal email
Passionated Sales coordinator with 3 years experience in order management for worldwide MNC (APAC and EMEA), and 8+ years experience in customer services. E ciently handling B2B orders which cost €10K- 300K.Believing data analysis is the key to success for corporate. Starting study the Business Management degree program since 2023.
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Financial Account ManagerFdm GroupKowloon, Hong Kong -
Customer Service And Logistics CoordinatorOmicron Electronics Oct 2024 - PresentHong Kong SarOMICRON is an international company that works passionately on ideas for making electric power systems safe and reliable. Our pioneering solutions are designed to meet our industry’s current and future challenges. We always go the extra mile to empower our customers: we react to their needs, provide extraordinary local support, and share our expertise.Within the OMICRON group, we research and develop innovative technologies for all fields in electric power systems. When it comes to electrical testing for medium- and high-voltage equipment, protection testing, digital substation testing solutions, and cybersecurity solutions, customers all over the world trust in the accuracy, speed, and quality of our user-friendly solutions.Founded in 1984, OMICRON draws on their decades of profound expertise in the field of electric power engineering. A dedicated team of more than 1.100 employees provides solutions with 24/7 support at 24 locations worldwide and serves customers in more than 170 countries.More information: https://omicronenergy.com/https://omicroncybersecurity.comImprint: www.omicronenergy.com/imprint・Proceeding for repair and calibration orders in our ERP system and support the sales order processing・Liaising and communicating with customers in case of repair and calibration・Creating quotations, orders, issuing invoicing and collections for repairs and calibrations・Responsible for daily Logistics operations including receiving, storing, labeling, handling shipping, preparing orders for delivery, and customs clearance・Responsible for handling export & import declaration including shipment of Dangerous Goods such as shipment contains battery・Direct, optimize and coordinate full logistics cycle・Arranging warehouse, catalog goods, plan routes and process shipments・Resolving any arising problems or complaints -
Sales CoordinatorLovehoney Group Jul 2021 - Mar 2024Hong Kong SarFounded in August 2021, Lovehoney Group (LHG) brings together two of the sexual wellness industry’s market-leading brands, WOW Tech and Lovehoney. Swiss brand Amorana, acquired by Lovehoney in 2020, and Belisoft, acquired in 2022 also join LHG.LHG is home to more than 650 highly trained professionals from over 25 nations, located in nine offices across the world with a broad spectrum of talents across engineering, industrial design, sales, and marketing.LHG will continue to provide best-in-class brands and truly innovative and high-quality products to its B2B retail partners and consumer websites.· Order processing for B2B partners in APAC, EMEA and internal parties. (Order amount around €10K to €300K)· Providing shipping documents that required for transport and custom declaration· Sharing information regarding to orders with stakeholders to suggest the suitable actionswhich bene ts for the delivery process· Monitoring ful llments at the warehouses together with the Warehouse Specialist toensure timely (to agreed lead times) dispatch· First point of contact for B2B customer's issues and tracking problems· Investigating, approving and processing all returns and refunds -
Concierge & Event ExecutiveVenuehub Jul 2018 - Oct 2020Hong KongVenueHub is Hong Kong’s leading venue booking platform with 1,100+ memorable event spaces to choose from. The company has revolutionised how event spaces are sourced and booked.For event bookers - the free, easy-to-use website and bespoke concierge service make it easier and faster to find and book the perfect venue, saving a huge amount of time and pain in the process. VenueHub also specialises in promoting unique or hard-to-find event spaces, offering bookers a wider range of exciting options. The site’s listings also contain essential information that is specifically required for planning events.For venues - VenueHub is the most effective marketing and lead-generation platform in HK, generating a high volume of corporate and private event bookings. Partnering with VenueHub also unlocks access to an extensive, highly-engaged and targeted audience (including planners from major corporate brands) at a fraction of the cost of other types of advertising.・Running Concierge service, which helps facilitate event bookings between venues and event bookers. ・Handling incoming phone calls and email enquiries from clients looking for event venues in HK.・Suggesting suitable venue to client・Any Ad Hoc Tasks -
Sales And Admin Officer4 Cats Co-Business Community May 2016 - Jul 2018Hong Kong• Developing new markets for hotdesks and venue rental• Maintaining good relationship with clients and handling enquiry• Negotiating with different parties for any collaborations• Organizing events for company• Managing Office daily operations• Any Ad Hoc Tasks -
Financial ConsultantCanus Dream Consultant Limited Jun 2014 - May 2016• Handle Client Enquiries by phone and e-mail• Assist in administrative duties for client insurances• Insurance product selling (General Insurance and Long Term Insurance)
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Customer Services OfficerFunshare.Com Mar 2013 - Oct 2013• Handling phone-in and email enquiries in our services Handle customer complaints• Following up status of pending customer service case, including deals purchased and technicalservice request• Providing advice to improve quality of services• Attending meeting with other cooperation parties and improve the work flow among differentparties.• Providing administrative support to technical support and customer service department
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Customer Care OfficerBeecrazy, An Ensogo Company Feb 2012 - Dec 2012• Handle phone-in and email enquiries and complaints in our services• Following up status of pending customer service cases, including deals purchased and technicalservice request• Responding to clients’ requirements by proposing suitable solutions to clients .Liaise and coordinatewith sales team & technical team for customer's request Provide administrativesupport to technical support and customer service department -
Call Centre CoordinatorE.C. Fix Technology Limited May 2010 - Sep 2011 -
Administrative OfficerReceviable Management Services Feb 2008 - Dec 2008
Roger Lee Skills
Roger Lee Education Details
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Business Management -
Social Science
Frequently Asked Questions about Roger Lee
What company does Roger Lee work for?
Roger Lee works for Fdm Group
What is Roger Lee's role at the current company?
Roger Lee's current role is Financial Account Manager.
What is Roger Lee's email address?
Roger Lee's email address is ro****@****ech.com
What schools did Roger Lee attend?
Roger Lee attended University Of Plymouth, City University Of Hong Kong.
What skills is Roger Lee known for?
Roger Lee has skills like 顾客服务, Microsoft Excel, Microsoft Word, 项目管理, Microsoft Powerpoint.
Who are Roger Lee's colleagues?
Roger Lee's colleagues are Ebrar Wesal, Mohammad Jaji, Jin Jie Hong, Jordan Wright, Fabio Santiago Luiz, Indu Priyanaka Madanu, Guadalupe Lopez.
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Roger Lee
Chief Executive • Global Manufacturing / Supply Chain Expert • Sustainability Leader • Retailer • Board Member • Start-Up InvestorHong Kong Sar3jeezee.com, talgroup.com, hk.talgroup.com -
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