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Roger Hansen, Mba Email & Phone Number
Director of Customer Experience - Property Care Portfolio
at
EverPro
1 work email found
@briostack.com
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Director of Customer Experience - Property Care Portfolio
Location
Salt Lake City Metropolitan Area, United States, United States
Company size
Who is Roger Hansen, Mba? Overview
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Quick answer
Roger Hansen, Mba is listed as Director of Customer Experience - Property Care Portfolio at EverPro, a company with 55 employees, based in Salt Lake City Metropolitan Area, United States, United States. AeroLeads shows a work email signal at briostack.com and a matched LinkedIn profile for Roger Hansen, Mba.
Roger Hansen, Mba previously worked as Director of Customer Experience at Briostack and Manager of Client Services at Briostack. Roger Hansen, Mba holds Master Of Business Administration - Mba, Business Administration And Management, General from Western Governors University.
Company email context
Email format at EverPro
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*@briostack.com
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Profile bio
About Roger Hansen, Mba
As a seasoned Customer Success/Experience professional, I thrive on leading transformative initiatives that place customers at the heart of every decision. With a proven track record of delivering measurable results, I specialize in building high-performing teams, implementing innovative strategies, and optimizing processes to exceed customer expectations.My journey in customer success/experience spans 20 years, during which I've had the privilege of collaborating with diverse teams across industries ranging from tech startups to global corporations. By championing a customer-centric culture and instilling a deep understanding of customer needs throughout the organization, I've helped drive sustainable growth and loyalty.My expertise are in:🔹 Designing and implementing comprehensive customer experience strategies🔹 Leveraging data-driven insights to enhance customer satisfaction and retention🔹 Developing and nurturing cross-functional partnerships to deliver seamless customer journeys🔹 Leading change management initiatives to drive organizational alignment and agility🔹 Empowering teams through coaching, mentorship, and continuous learning opportunitiesI am deeply committed to making a positive impact in the lives of both customers and employees alike. Let's connect to explore how we can collaborate to elevate your organization's customer experience to new heights!Please feel free to contact me @ 801-643-3327.
Listed skills include Sales Operations, Sales, Account Management, Training, and 43 others.
Current workplace
Roger Hansen, Mba's current company
Company context helps verify the profile and gives searchers a useful next step.
Everpro
9 roles
Roger Hansen, Mba work experience
A career timeline built from the work history available for this profile.
Director Of Customer Experience
CurrentAs the Director of Customer Experience, I play a pivotal role in shaping and optimizing the overall customer journey for Briostack. Leading the charge in developing our customer experience strategy, I work closely with cross-functional teams to ensure alignment with our business objectives. My expertise in customer journey mapping are instrumental in.
Jul 2023 - Present
Manager Of Client Services
As the Manager of Client Success, I am at the forefront of ensuring our clients' satisfaction and success. Leading a team of dedicated Client Success Representatives, I oversee the development and execution of strategies to build and maintain strong relationships with our clients. My responsibilities include proactively engaging with clients to understand.
Apr 2021 - Jul 2023
Sr. Acount Management
- Briostack was founded by an Inc. 500 pest control owner and a group who truly understand the pest control industry. At Briostack my main responsibility is customer retention. I have been involved in building the.
- Presidents Club 2018
- Presidents Club 2019
- Presidents Club 2020
- Presidents Club 2021
- Presidents Club 2022
Sep 2017 - Apr 2021
Territory Sales Representative
I am responsible for finding new business through all avenues possible from working leads to cold calling. My main purpose is to set up long term preventative maintenance agreements for any fire and life safety needs the customers may have for their buildings and employees. As an industry expert I am a consultant to the customer letting them know how to.
Apr 2014 - Sep 2017
Territory Manager
- As a Territory Manager for Apria Healthcare, I am responsible for identifying and managing leads within territory to increase sales and market share. I develop and execute plans that grow infusion business in key.
- Growing my territory from 39 points to 235 monthly points over a three-year period.
- Consistently being ranked Top 5 sales representative throughout the division.
- Winning the 100% Club for top production in 2012.
Sep 2010 - Apr 2014
Medical Service Tech
Intermountain Homecare
- Working with Intermountain Healthcare as a Medical Service Technician, I was responsible for the delivery, set-up, and instructional use of medical equipment in patients home. I conducted monthly doctor office visits.
- Achieving “Employee of the Month” six times over a four-year period.
- Increasing sales from a goal of 4% to 12% three consecutive years.
- Working with team to become Number#1 of 15 offices for outstanding customer satisfaction.
Jan 2006 - Sep 2010
Construction Supervisor
Vinyl Guys Inc
Vinyl Guys is a residential and commercial contractor offering exterior siding, coatings, and window installation services. As a Construction Supervisor, I supervised a crew of 6 employees completing all work within OSHA regulations. I worked closely with ancillary contractors to ensure quality satisfaction.
Mar 2005 - Jan 2006
Sales Supervisor
Focus Communications is a privately held call center service provider, specializing in multi-product telesales and customer relationship management. In this role, I supervised 15 employees continually monitoring their customer service performance. I was responsible for increasing sales 13% in 7 months through implementing companywide sales technique training
Jul 2004 - Mar 2005
4 education records
Roger Hansen, Mba education
Master Of Business Administration - Mba, Business Administration And Management, General
Western Governors University
Bachelors Of Arts, Technical Sales
Weber State University
Associates Of Arts
Weber State University
General Studies
Bonneville Highschool
FAQ
Frequently asked questions about Roger Hansen, Mba
Quick answers generated from the profile data available on this page.
What company does Roger Hansen, Mba work for?
Roger Hansen, Mba works for EverPro.
What is Roger Hansen, Mba's role at EverPro?
Roger Hansen, Mba is listed as Director of Customer Experience - Property Care Portfolio at EverPro.
What is Roger Hansen, Mba's email address?
AeroLeads has found 1 work email signal at @briostack.com for Roger Hansen, Mba at EverPro.
Where is Roger Hansen, Mba based?
Roger Hansen, Mba is based in Salt Lake City Metropolitan Area, United States, United States while working with EverPro.
What companies has Roger Hansen, Mba worked for?
Roger Hansen, Mba has worked for Everpro, Briostack, Tyco Simplexgrinnell, Apria Healthcare, and Intermountain Homecare.
How can I contact Roger Hansen, Mba?
You can use AeroLeads to view verified contact signals for Roger Hansen, Mba at EverPro, including work email, phone, and LinkedIn data when available.
What schools did Roger Hansen, Mba attend?
Roger Hansen, Mba holds Master Of Business Administration - Mba, Business Administration And Management, General from Western Governors University.
What skills is Roger Hansen, Mba known for?
Roger Hansen, Mba is listed with skills including Sales Operations, Sales, Account Management, Training, Customer Service, Management, Cold Calling, and Healthcare.
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