Roger Chao Email & Phone Number

Seattle, Wa, Us

Mountain View, Ca, Us

+ Directed the strategy and engagement with the Competition & Markets Authority (CMA), Information Commissioner’s Office (ICO), MT/TE (auditor for the CMA), & the FTC; safeguarded billions of Chrome & Android user data, promoting a competitive market within the ad-tech industry, & protecting multi-billion dollar advertising revenue+ Architected the regulatory governance framework and established an ops command center, collaborating with VPs of Product, Engineering, Privacy, Legal, Regulatory Affairs, Ads, Chrome, & Android to drive regulations compliance; mitigated Privacy, Security, and Competition risks while ensuring adoption of privacy-preserving APIs across Google+ Implemented a scalable governance program across 55+ XFN teams (Product, Engineering, AI/ML, TPM, UX, Research, Data Science, Marketing, Partnerships, Legal, Compliance, Competition, Privacy, Security, Public Relations, Global Affairs & Public Policy, Developer Relations) to drive completion of critical P0 deliverables required by regulators impacting a 950+ organization + Led 150+ Executive Steering Committees, Strategy Reviews, & Product Design Reviews, driving alignment on mission-critical priorities & challenges, influencing key decisions that shape the product roadmap+ Cultivated strong relationships with CMA & ICO Leadership by leading 75+ proactive engagements. Collaborated with 6+ Legal Leadership teams to strategically prepare 25+ Executives to address the most critical regulatory concerns, ensuring a compliant business posture & preventing disruptions to Google's ads business+ Managed Vendor resources to streamline operational processes, compliance reporting, external public communications, & internal organizational communications of critical OKRs transparency across XFN organizations + g2g Career Coach: Empowered Googlers through personalized 1:1 coaching & mentorship, igniting self-discovery, career clarity, & goal-oriented planning to achieve their professional aspirations

Redmond, Washington, Us

+ Partnered with 30+ XFN leadership teams (Engineering, Product, Marketing, Ops, Legal, Public Policy, UX, Data Science, Business Development, Compliance, Privacy, Anti-Corruption, Fraud, Money Laundering, Finance, Tax, Trade, Security) to manage product roadmaps & launch products into 35+ global markets generating over $2+ billion in revenue+ Collaborated with CVPs of Engineering, Product, Finance, Ops, Marketing, & Legal to drive governance adherence with a new Microsoft Launch Policy across 15 key organizations; this initiative, recognized by the CFO, resulted in a 95% improvement in regulatory compliance and ensuring a standardized launch process+ Partnered with an acquired company's SVP & Executive Leadership team to seamlessly integrate their product roadmap & release management process in compliance with Microsoft's Launch Policy. Ensured strategic alignment & streamlined go-to-market execution for all products & services+ Received an impact award distributed to the top 1% by the Corporate Vice President (CVP) for demonstrating exceptional strategic vision & execution capabilities+ Leader of 45+ PMs driving requirements prioritization, implementation of new features, and internal application enhancements impacting a 450+ organization leveraging artificial intelligence and machine learning technology​+ Led teams of 60+ PMs to launch 20+ products, securing 30+ partnerships & increased monthly active users 400+%+ Streamlined onboarding, mentoring, and career development of PMs & Contractors resulting in increased productivity, retention, and championing a culture of strategic thinking+ Led an Xbox Hackathon project of 10 PMs to strategize and execute the project plan; showcased a live demo of our MVP feature to the Gaming CEO, Phil SpencerXbox Gaming Operations, Game Pass Ultimate, Xbox MasterCard, Minecraft, Cloud Gaming, Xbox Game Studios, pilot & incubation products, gaming shiproom, direct to consumer, telco partners, monetization

Worldwide, Oo

Strategy & Operations + Built trusted partnerships with client VPs and their executive leadership teams, providing strategic guidance on product strategy, enterprise software release management, and regulatory compliance risk management + Developed and launched a comprehensive regulatory governance program, aligning 20+ cross-functional teams (Legal, Engineering, Product, Data Science, Marketing, UX, Finance, Ops, Compliance, Privacy, Security, Government Affairs, Public Policy, Fraud, Sales, etc.) to ensure compliance with industry regulations and standards+ Orchestrated 30+ strategic initiatives and 20+ critical digital projects, driving successful delivery and alignment with the product vision and roadmap+ Cultivated a high-performing team of 25+ consultants through talent acquisition, performance management & career coaching to ensure delivery of project success+ Facilitated agile ceremonies across 40+ Engineers, AI/ML, PMs, Data Scientists, & Solution Architects to streamline backlog grooming prioritization, project planning, execution, risk mitigation, and ensuring optimal resource allocation+ Managed enterprise software release deployments, ensuring quality through testing and bug fixes; Delivered performance insights scorecard to executives ensuring transparent communication of the overall program+ Implemented a robust change management process with cross-functional leadership to evaluate and implement scope adjustments across organizations to minimize disruption+ Partnered with client VPs and executives to identify and evaluate investment opportunities that drove long-term business growth and innovation

Seattle, Wa, Us

+ Collaborated with client VPs to launch high-impact features and APIs, maximizing user adoption and delivering measurable business value+ Managed 30+ Engineers (AI/ML, QA, Architects, UX), 15+ Data Scientists, and 5+ PMs to optimize agile sprint planning, backlog grooming, risk mitigation, & retrospectives using JIRA, Azure DevOps, and MSFT Visual Studios for application feature development+ Stewarded end-to-end program management, overseeing 50+ product launches, & optimizing resource allocation to maximize ROI+ Collaborated across engineering, product, analytics, & marketing leadership ensuring milestones alignment and accelerating project delivery success+ Empowered executive decision-making through insightful weekly reporting on key performance indicators and actionable recommendations+ Managed the talent acquisition and professional development of 10 consultants ensuring a robust and positive onboarding experience to achieve stakeholder OKRs+ Proactively assessed potential growth areas for clients executives, aligning recommendations with their long-term strategic objectives + Created analytics dashboard of web traffic performance and insights for the leadership team using JIRA, Confluence, Adobe Analytics / SiteCatalyst, Clicktale, Ensighten, TMS, Tealium, Tableau, and O365

Seattle, Washington, Us

Managed data integrity improvement processes for vendor contracts and cost management for invoicing, resource planning, budgeting, forecasting, risk and change management within their PMO practice + Lead regular meetings with portfolio executives to manage operations including new opportunity pipelines, sales and revenue forecasts, invoicing, and resource staffing + Managed the opportunity management frontlog report that detailed account level metrics and financial opportunities in the pipeline + Published the opportunity pipeline report and program status to relevant stakeholders and the account leadership team on a bi-weekly cadenceLead the commercial off-the shelf (COTS) applications work stream for a companywide Windows 7 OS migration + Managed communications between Application Owners to gather Package Request Forms and source media for COTS applications + Managed the transfer of applications to the DCS Server to allow offshore factory team UAT + Managed all risks and issues during application packaging between the factory packaging team and Application Owners to remediate and resolve issuesManaged the product launch life-cycle of all major products onboarding to the client's ecommerce storefront + Tracked and reported on issues and risks for products and product launches + Facilitated daily stand up and sprint meetings to drive product launch implementation and prioritized daily tasks for the development/production team + Managed project plan creation, documentation and content management, model workflows and processes Eliminated risks to product releases by mobilizing information security management to the existing data discovery, policy compliance, business stakeholders and structure on the client's SharePoint platform + Implemented various standard operations procedures, documentation, a dynamic policy scorecard and a baseline and rollback recovery plan + User access admin for SharePoint's, Active Directory, FIM

Bellevue, Wa, Us

Bothell, Wa, Us

Minneapolis, Mn, Us

Inner Mba, Conscious Business Leadership

Bachelor Of Arts (B.A.)