Roger Hedrick Email & Phone Number

Columbus, OH, US

95877 Bezons, FR

Project Manager for USA based IT Projects.

Sunbury, Ohio, US

• Create and lead process management from Sales Engineering to Customer IT Solution delivery.
• Spearhead the establishment of reporting processes based on key business performance indicators and metrics.
• In charge of IT Infrastructure consolidations and migration for high visible customer accounts, ensuring projects are on time and within budget.
• Employed cleanup and process standardization of CRM system, led Telco Carrier AR/AP system migration and on-premise Exchange to Office 365 migration, increasing productivity and efficiencies across the organization.
• Standardize virtual environment and migration to enterprise class SAN/NAS storage.

Mount Vernon, OH, US

• Led all IT Infrastructure related to project and operational activities.
• Closely worked with team members and identified cross-training gaps; implemented training on IT knowledge ensuring resources and tools were available to staff for operational incidents and network design projects.
• Developed business requirements and creative funding solutions enabling the implementation of LAN/WAN upgrades, SAN/Backup replacement, server virtualization supporting ERP implementation and WiFi offerings.
• Mapped the solution design and architecture resulting in establishment of strategic plans for infrastructure improvements.
• Consistently worked with internal stakeholders and vendors to translate business requirements into IT technical requirements.
• Recognized and created training process for in-house talent development in the areas of SAN storage, Server virtualization and networking landscape as there did not exist any expertise in this area.

Marysville, Ohio, US

• Managed all Wintel and Unix based infrastructure project activities and operational steady-state support.
• Supported the overall re-architecture of infrastructure and critical business system necessary to streamline business processes and consolidate redundant business systems between US and International business units.
• Led virtualization migration (P2V) project utilizing VMware and Solaris 10 Containers/Zones to scale down server footprint within data center enabling a quicker turn-around time for new business initiatives.
• Organized SAP ERP activities requiring coordination between IT Enterprise Application Teams and IT Infrastructure Teams so that all stakeholders understood required objectives for projects.
• Reduced remote site operational support requirements by deploying of Cisco WAAS, Citrix, and Terminal Services technologies removing the need for servers and storage in hard to support geographical regions.
• Coordinated project involving the deployment of technology designed to limit exposure of server infrastructure/services typically deployed in a network DMZ, as well as provide SSL offloading centralization.