Roger Hinson Email & Phone Number

Santee, CA, US

San Diego, California, United States

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business. Computacenter is a public company quoted on the London FTSE 250 (CCC.L) and employs over.

Greater San Diego Area

Provide technical guidance for Pivot / ACS customers in matters regarding storage, networking and compute for on-site, off-site, and cloud-based needs.Develop long term strategies to help clients realize the full benefits of their products.Work directly with clients from the initial presales cycle through solutions architecture, project planning, and.

• Lead storage engineer for newly created Web Services offering team, focused on developing comprehensive IaaS offerings to advance both private and hybrid cloud offerings.
• Led Product Evaluations and decisions of new storage products: All-Flash storage arrays, NFS/CIFS, iSCSI, FC and Object based solutions.
• Developed REST based storage service, written in Python, to enable automated storage allocation across the enterprise for multiple storage products.

• Managed team of twelve Storage and Backup Administrators in the US and India. Introduced process efficiency and new operating mechanisms to managed growth of 300TB of capacity to over 15PB across five datacenters.
• Developed reporting/visibility tools for tracking storage allocation, capacity tracking, and chargeback. Tools relied upon to drive business decision for capital investment and growth strategies.
• Created and Implemented Storage Tiering process, enabling effective use of storage assets.

• Lead Storage Administrator for the team responsible for maintaining over 25 EMC Symmetrix / VMax arrays, 150 NetApp storage arrays, and backup infrastructure deployed across Production, Performance, Development and.
• Architected and implemented storage/backup solutions for Turbo Tax and Electronic Filing.
• Designed and implemented Core-Edge SAN design, and led RFP acquisition process
• Evaluated and deployed Object-based storage as a way to reduce costs.

Management of Enterprise Backup solution. Responsible for backup request and disk allocation process improvements. Assist in SAN configuration and monitoring of four Enterprise Directors and seven Symmetrix Storage Arrays. Responsible for improvement of EDM and TimeFinder scripting.

• Project managed implementation of Enterprise Storage Area Network (SAN) and Network Attached Storage (NAS) solutions. Performed storage assessments for improved performance and consolidation. Designed and implemented.
• Analyzed storage configuration and conducted design improvement assessments on customer layout, resulting in a 500% improvement in I/O performance.
• Designed and created a custom configuration tool for back-up solutions based on client size, network and back-up type, which enabled staff to present a dynamic array of option scenarios for customers.
• Managed implementation and operation for Unix based EDM backup software reducing application downtime from hours to minutes.

• Provided escalated technical support for strategic customers. Provided technical support for Windows NT and Netware based backup and anti-virus solutions. Supported integration of common databases and mail systems.
• Supervised and managed 12-member Windows NT support team.
• Performed on-site consulting services throughout the country for backup and anti-virus solutions including an anti-virus solution for over 10,000 users of a global software company, resulting in a dramatic drop in the.
• Created training materials for new employees, reducing travel and training costs.

• Provided escalated technical support for strategic customers. Provided technical support for Windows NT and Netware based backup and anti-virus solutions. Supported integration of common databases and mail systems.
• Supervised and managed 12-member Windows NT support team.
• Performed on-site consulting services throughout the country for backup and anti-virus solutions including an anti-virus solution for over 10,000 users of a global software company, resulting in a dramatic drop in the.
• Created training materials for new employees, reducing travel and training costs.

• Provided on-site technical support for hardware platforms across the Western region. Troubleshot and maintained Honeywell DPS-6 and Unix platforms.
• Performed hardware repairs aboard USS Tripoli, enabling successful restoration of data during subsequent deployment.

• DS "A" School at Mare Island, CADS "C" School at Mare Island, CA training on AN/UYK-65 (SNAP I)Stationed on USS Tripoli (LPH-10) from March 1989 to March 1992Stationed at SIMA San Diego from March 1992 to April.
• Awarded Navy Achievement Medal for operations support during the Persian Gulf War.
• Planned and installed fiber optic network for 800 user LAN, including inter and intra building installations throughout 32nd Street Naval Station.
• Provided helpdesk hardware and software support for LAN users.

Computer And Information Sciences, General

Diploma, High School