Roger Hooker

Roger Hooker Email and Phone Number

United Kingdom
Roger Hooker's Location
London, England, United Kingdom, United Kingdom
Roger Hooker's Contact Details

Roger Hooker personal email

n/a

Roger Hooker phone numbers

About Roger Hooker

An international major event & venue operations leader, experienced in strategic senior roles – as an event promoter, venue operator, services provider and project consultant. #eventprof #HookedOnEventsCurrent role - Chief Operating Officer @Excel London. In the business of shows - hosting engagement, experience and entertainment through the power of events. Career highlights include senior roles for the ABB Formula E FIA World Championship, the London 2012 Summer Olympic Games, the 1st European Olympic Games Baku, Azerbaijan, Wembley Stadium Ltd, Ascot Racecourse and at the Singapore Sports Hub.Member of the Association of Event Venues Venue Strategy Working Group (www.aev.org.uk)Follow Insta &hook.edonevents

Roger Hooker's Current Company Details
Hooked On Events (Management) Limited

Hooked On Events (Management) Limited

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Company Owner
United Kingdom
Employees:
1
Roger Hooker Work Experience Details
  • Hooked On Events (Management) Limited
    Company Owner
    Hooked On Events (Management) Limited
    United Kingdom
  • Excel London
    Chief Operating Officer
    Excel London Jan 2023 - Present
    London, United Kingdom, Gb
    AEO Venue of the Year 2024C-Suite leadership role, providing strategic level direction for a world class 100,000 m2 flexible venue space and 100-acre site campus in London's Royal Docks. Annually hosting 400 events & 4 million visitors, attending international trade & consumer exhibitions, global conferences, entertainment & international sporting events, including the Formula E World Championship Finale, and the Immerse London experience led waterfront attractions. A transformational venue extension creates Europe’s largest integrated conference, exhibition and venue space from late 2024. - Executive responsibility leading the Operations Division - Event Management, Venue Operations, Health & Safety, Security & Resilience, Transport & Traffic, Venue Services (Rigging, Power, Cleaning), Guest Experience and Sustainability – 130+ full time employees across these functions, plus contractors and service delivery partners. - Executive leadership - policy & governance, HR, Finance, Legal and audit matters, directing business operations with the Chief Financial & Chief Commercial Officers.- Oversight to integrate other operational delivery areas – Hospitality, Food & Beverage, Digital, Technology.- C-Suite lead for Resilience Strategy (Crisis Management & Business Continuity).- Responsibility for the operational readiness and mobilisation of the 25,000 m2 venue extension development. This extends to supporting the Masterplan Project with operational impact and feasibility impact.Also representing the business to local authorities, wider stakeholders and within the events, sport & entertainment and leisure industries.Visit www.excel.londonFollow @ExCeLLondon
  • Event Owner & Promoter, Venue Operator And Event Services Contractor Experience - Uk & Global.
    Leadership Roles & Consultancy - Major International Event & Venue Operations And Project Management
    Event Owner & Promoter, Venue Operator And Event Services Contractor Experience - Uk & Global. Apr 1997 - Present
    Globally experienced - to effectively deliver high profile large scale and significantly complex projects, to a consistently high standard. With a depth of stakeholder, delivery partners, host city and Sports Federation relationship management experience – managing complex delivery issues with high potential brand and reputational risks.Leadership of teams – to build, lead, mentor and motivate high performance teams worldwide to successfully deliver international standard level events in often challenging stakeholder environments, set to unmoveable deadlines.Innovative – a career of staging ‘firsts’ in new and just mobilised locations & facilities, with 1st time venue teams, and a focus on developing exceptional client group experience, delivering for Event rights holder brands.Solution and improvement driven - built on establishing collaborative partnerships, to lead with a cohesive ‘One Team’ ethos, and to strive for continuous improvement, with a focus on the optimum experience of client groups.Strong business management and commercial acumen – current Executive Officer role, and by leading a start-up event services provider in Asia supporting a major multi venue mobilisation & opening.BA Hons 1st Class - International Business Management
  • Formula E
    Event Delivery Director At Abb Fia Formula E - Global
    Formula E Dec 2021 - Dec 2022
    London, Gb
    Responsible for delivery of events & venues (Event Management, Guest & Fan Experience, Venue Operations & Services), on the 8-month season global calendar, with races staged in the Middle East, South & North America, Asia and Europe (both for temporary 'pop-up' circuits, with street racing in major city centres, & at adapted existing venues). Produced 78 races, in 20 major cities, through 6 seasons. - Providing the strategic direction and long-range vision for all aspects of the Events delivery for the electric World Motorsport Championship.- Responsible for all operations of the events delivery – venue design, services provision, track design & build, overlay infrastructure, accreditation, security & crowd management (Global contract management), Event Health & Safety, permits, integration of technical installations (power, TV, AV & technology), broadcast operations, fan experience delivery, music concert operations, hospitality & catering delivery, travel, and procurement (suppliers & local team human resources).- Leading a Global team to deliver locations in short lead times and quick succession, overseeing the collaboration with overseas local promoters & operators, location stakeholder management with cities, governments & local authorities, the FIA Motorsport Federation, and the Formula E global & in-country contractors.- Support to the Sporting, Commercial, Partnerships, Media, Ticketing, Brand & Communications departments.- Event Crisis Management lead and Event Day Command for Event Multi Agency Control.- Continuous focus on facilitating the best environment for teams to be highly motivated to deliver their best possible work for this ambitious, innovative, and fast evolving sport & entertainment product. Event audit role across departments to assess performance and drive improvements.- 2020 & 2019 ‘Motivational Leadership’ & ‘Inspirational Role Model’ Formula E Employee Awards, and Leadership Award winner, 2017 & 2018.
  • Formula E
    Event Operations Director - Global
    Formula E Sep 2020 - Dec 2021
    London, Gb
    Visit www.fiaformulae.comFollow @FIAFormulaE
  • Formula E
    Head Of Event Production - Operations
    Formula E Jul 2016 - Sep 2020
    London, Gb
    Lead the Venue delivery and its operational services - Venue Operations, Track & Overlay, Security.Winner of the 2019 ‘Motivational Leadership’ & ‘Inspirational Role Model’ Formula E Employee Awards. Leadership award winner 2018 & 2017. The Production Department won ‘Team Of the Year 2018’. Senior operational lead, Event Control on event days. Directing operations, safety & security, and issue resolution and crisis management / emergency response. Visit www.fiaformulae.comFollow @FIAFormulae
  • Csm Sport & Entertainment
    Project Consultancy - Director Of Consulting
    Csm Sport & Entertainment Apr 2016 - Jul 2016
    London, Gb
    CSM Strategic is the international strategic management consultancy team at CSM Sport and Entertainment, supporting cities and countries win and plan major international sporting events and provide strategic consultancy services to support global sports projects. Services include major event winning, major event planning and delivery, strategic reviews, sports strategies and Facilities / Venue planning and development for clients globally. Clients include governments (cities & countries), bid committees and organising committees, events rights holders, International Federations and National Federations. CSM Strategic has worked on Olympic and Paralympic Games, Commonwealth Games, Youth Olympic Games and other major events such as Rugby, Cricket and Football World Cups.Visit www.csmlive.com
  • Tafe Queensland Brisbane
    Project Consultancy - Ambassador International Sporting And Entertainment Major Events
    Tafe Queensland Brisbane Mar 2016 - Jun 2016
    TAFE Brisbane / Gold Coast Queensland, Australia - Training Partner for XXI Gold Coast 2018 Commonwealth GamesProviding industry leader insight for students and teachers in the Event Management, Tourism & Hospitality Faculty, in particular regarding Gold Coast Commonwealth Games related project subjects - volunteering and workforce training. Facilitating professional development tutorial sessions in subjects such as venue feasibility and risk management.Visit www.tafebrisbane.edu.au
  • Csp Ltd.
    Project Consultancy - Senior Leadership Role As Interim General Manager
    Csp Ltd. Oct 2015 - Jan 2016
    Watford, Herts, Gb
    Fixed term general management and consultancy role, leading the senior management team of Directors, for an event services provider to leading high profile UK sports and entertainment industry clients (until January 2016).Working with the Owner, Chairman and Directors to lead a critical transition period and provide a strategic review with a 'road map' with particular focus on: business planning; change management; audit of service delivery; review of the organisational structure and recruitment.Workforce of 50 full time and up to 1800 frontline operational staff.Key event period as CSP delivered services to the Rugby World Cup 2015 and the NFL International Series matches at Wembley Stadium. Visit www.gotocsp.com
  • Baku 2015 European Games Operation Committee
    Project Consultancy - Venue Management Support, & Olympic Stadium Operations
    Baku 2015 European Games Operation Committee May 2015 - Jun 2015
    Baku, Az
    Provided leadership support to the European Games, Olympic Stadium in 2015, tasked to urgently resolve critical risk issues, engaged as a late 'trouble shooter' senior resource focused on issue resolution and final venue & event delivery.Final readiness consultancy and senior Games Time support to the Venue Management function, (Olympic Stadium - capacity 68,000), delivering the Opening & Closing ceremonies, and Athletics. A project brief to provide a fix solution, focused leadership support, fostering a ‘One Team’ approach across the functions, to prioritise and resolve critical delivery issues.The first European Games was held in Baku, across 17 days of competition in June 2015, with 18 competition venues, across 20 sports.The Games are owned, co-organised, and regulated by the European Olympic Committees (EOC). More than 6,000 competitors from the 50 Olympic nations of Europe participated, with an estimated 1,700 officials, 1600 national & international broadcasters, and 750 national and international press and photographers.A key objective of the Games were to build on Azerbaijan's event experience, and establish its credibility as a host city capable of staging the world's biggest events, as well as showcasing the country as a modern European city.Short term project consultancy role.
  • Isc Singapore Pte Ltd
    Project Consultancy - Senior Director
    Isc Singapore Pte Ltd Sep 2013 - May 2015
    Providing crowd safety services, venue and event security, consultancy, event & project management, recruitment services, training and support to the opening of the Singapore Sports Hub.Established a start-up event services solutions specialist arriving to a new marketplace overseas, with no network of contacts, obtaining an operating license, and within 18 months, building a strong business profile and identity. Accountable for all aspects of the business functions: business plan; new business, marketing & brand development in Asia; finance; HR; legal; licensing compliance; relationship management and network development.ISC Singapore has provided services at Singapore’s multi-venue flagship, the Singapore Sports Hub. The futuristic-looking SGD $1.33bn facility, which opened in 2014, includes a 55,000-seat national stadium, OCBC Arena for indoor sports, OCBC Aquatic Centre, Water Sports Centre, sports library and museum, visitor centre, retail mall and community facilities. ISC Singapore recruited the venue security workforce, bringing UK expertise in event staffing operations, safety and security operations to this facility. ISC Group previously operated the security function at Wembley National Stadium, London, and crowd safety operations, running the Wembley Stadium Centre of Excellence training facility. ISC advised on safety & security solutions with leading internationally recognised experts - often working with overseas police authorities, venues and their stakeholders to share learning and experience. Planned handover transition to local Singaporean Directors after the business mobilisation period in May 2015.
  • Wembley National Stadium Ltd
    Project Consultancy - Head Of The Wembley Stadium Centre Of Excellence
    Wembley National Stadium Ltd Apr 2013 - Sep 2013
    Leading the Wembley Stadium Centre of Excellence business - to champion and drive the strategic development of the centre into a nationally & internationally recognised base for event & venue management learning.
  • London Organising Committee Of The Olympic And Paralympic Games
    Venue General Manager - Wembley Stadium & Precinct And Cluster Manager For 5 Uk Football Stadia
    London Organising Committee Of The Olympic And Paralympic Games Jan 2012 - Sep 2012
    General Manager of Wembley Precinct Olympic venues, London 2012 hosting the football finals in the largest Games venue (90,000 capacity National Stadium), directing a site wide workforce of 7500, during 15 days of competition, across 3 sports in 2 Olympic venues, hosting c.750,000 spectators.Accountable for all aspects of operational planning, readiness testing and mobilisation of the Games time venues, directing activities of all operational functional areas to ensure the safe and effective operation of the competition venues to safety certificate conditions, reporting to the LOCOG Board on issues and risks.As the senior Organising Committee lead, oversaw the delivery to the key stakeholders of the IOC, FIFA and the Olympic Broadcast Service, and directing the relationship management of the existing venue operators, local government stakeholders, emergency service commanders and the local authority. Delivered an integrated operation across the Wembley site venues, site hotel accommodation, event spaces and transport hubs.Cluster lead to the 5 UK football Venue General Managers for Millennium Stadium, Hampden Park, Old Trafford, St. James’ Park, City of Coventry - & Wembley Arena.
  • Locog (London Organising Committee Of The Olympic & Paralympic Games)
    Venue Cluster Manager - 11 Venues Across The Uk, 8 Olympic & 2 Paralympic Sports
    Locog (London Organising Committee Of The Olympic & Paralympic Games) Oct 2009 - Jan 2012
    London, Gb
    Olympic & Paralympic Venue Management Cluster Role, London 2012. Built a large high performance operational team of 18 managers, for 11 of the 34 competition venues across the UK.Led detailed UK wide Venue Operational Planning: Rowing & Canoe Sprint; Sailing; Mountain Biking; Canoe Slalom; Badminton & Rhythmic Gymnastics, & 6 football stadia.Development of the Venue Management function to include: work stream & forward operational planning and milestones; determination of delivery strategies; venue organisational structures and team recruitment.Regional role engaging with Host Boroughs and Cities outside of London, supporting the LOCOG City Operations, Nations and Regions and the Government Olympic Executive. This included live site activations, accommodation and training facilities, and ensure regional engagement in the Games.Production of Venue Operations Manuals and licensing documentation to secure certification with 10 UK Safety Advisory Groups.Vancouver Winter Olympic Games 2010 – International Olympic Committee Observer.
  • Csp Ltd.
    Operations Director
    Csp Ltd. Apr 2008 - Oct 2009
    Watford, Herts, Gb
    An event services provider for leading high profile UK sport and entertainment clients - consultancy, event traffic operations, stewarding, site security, venue and event cleaning, facilities management, ticketing and cash operations. Leading the Operations function of 10 Operational & Venue Facilities Managers (with a front line staff resource of over 650 staff).Management of department budget of GBP £4m p.a. Directing major event planning and consultancy projects, account management, securing business development opportunities, tender responses and mobilisation planning.Responsibility to maintain ISO 9001:2008 and Investors in People accreditations.Visit www.gotocsp.com
  • Ascot Racecourse
    Head Of Event Management
    Ascot Racecourse May 2003 - Apr 2008
    Ascot, Gb
    Hosting the annual semi state occasion of the Royal Ascot Meeting, broadcast in over 200 countries, with an attendance of over 300,000 visitors over 5 days, and 700,000 spectators annually.Planned and managed the mobilisation & readiness operations during the 3-year redevelopment period, re-opening the 185-acre site for the 2006 Royal Ascot Meeting, after a £210m redevelopment programme, concluded on time and on budget.Working with design teams and construction partners, led operational planning for the redeveloped site for final opening, transition phases from 2003-2006 and post opening rectification works in 2007.Line Management to the Events Manager, Overlay Manager and logistics team. Responsibility for the Safety Officer, Senior Safety & Security personnel, and 650 front of house staff.Successfully obtaining the Safety Certificate working with the licensing authority.Concurrently staged the 2 flagship race meetings at substitute venues during the fast-track redevelopment project to produce Royal Ascot at York, immediately followed by The De Beers Diamond Weekend at Newbury.Visit www.ascot.co.uk
  • Grandstand Group
    Event Manager
    Grandstand Group Feb 2002 - May 2003
    Promoter of The Horse of The Year Show, one of the largest and the most famous international equestrian events in Europe, held for the first time at the NEC Arena, Birmingham (2002), and the inaugural British Open Show Jumping Championships, at The Hallam FM Arena, Sheffield (2003). Responsible for: layout design, overlay planning & installation; safety planning & documentation; production liaison; management of officials, contractors, volunteers & crew; safety planning; venue & local authority liaison; front of house & security operations; ticketing & accreditation; technical services; catering; look, way finding and signage; parking and traffic management.Visit www.hoys.co.uk & www.grandstandgroup.com
  • Excel London
    Special Events Manager
    Excel London Oct 2001 - Feb 2002
    London, United Kingdom, Gb
    Planning, managing and operating the portfolio of special events, acting as the primary interface between the client, internal departments, service providers and the local authority.Visit www.excel.london
  • Wembley (London) Limited
    Operations Manager
    Wembley (London) Limited Apr 1997 - Oct 2001
    Portfolio of events managed across the venues include: Pop Concerts; Sporting Events; Horse Shows; World Championship Boxing; Conferences; Product Launches; Award Ceremonies; Gala Dinners; Hospitality; International Exhibitions; Location Filming & All Night Dance Events. Principal point of contact for the Event Owner, leading the venue event planning and operations management.

Roger Hooker Skills

Event Management Venue Management Event Planning Management Project Planning Operations Management Leadership Team Leadership Sports Project Management Stakeholder Management Live Events Budgets Training Corporate Events Sports Management Strategic Planning Venue Hospitality Major Events Negotiation Business Development Change Management Account Management Team Management Coaching Team Building Social Media Teamwork Olympic Planning Licensing Football Logistics Relationship Development Safety Management Systems Budget Monitoring Special Events Consulting Development Of Teams Group Presentations People Management Brand Ambassadorship Facilitators Commercial Management Operational Readiness Music Mentoring Prioritisation Mobilisation

Roger Hooker Education Details

  • School Of Business Management, University Of Newcastle Upon Tyne
    School Of Business Management, University Of Newcastle Upon Tyne
    International Business Management
  • Ecole Superieure De Commerce
    Ecole Superieure De Commerce
    International Business Management

Frequently Asked Questions about Roger Hooker

What company does Roger Hooker work for?

Roger Hooker works for Hooked On Events (Management) Limited

What is Roger Hooker's role at the current company?

Roger Hooker's current role is Company Owner.

What is Roger Hooker's email address?

Roger Hooker's email address is ro****@****csm.com

What is Roger Hooker's direct phone number?

Roger Hooker's direct phone number is na

What schools did Roger Hooker attend?

Roger Hooker attended School Of Business Management, University Of Newcastle Upon Tyne, Ecole Superieure De Commerce.

What are some of Roger Hooker's interests?

Roger Hooker has interest in Sport, 00+ In April 2015, 000, Completed The Strait Times Run, Raising Gbp 7, Music And Entertainment, Tournaments And Major Championships.

What skills is Roger Hooker known for?

Roger Hooker has skills like Event Management, Venue Management, Event Planning, Management, Project Planning, Operations Management, Leadership, Team Leadership, Sports, Project Management, Stakeholder Management, Live Events.

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