Business Analyst
CurrentSpring 2021-Spring 2023. Working as part of a small project team to support the insourcing of approx. 270 administrative staff. Tasks included- Detailed design paper- Options analyses- Workshop design and delivery- Supporting the procurement of an IT system- Specific service reviews (Couriers, Receptions, universal offer) and designs- Business readiness planning and supportWorking part-time within the Transformation Portfolio Office.- Supported Fire & Rescue Service (FRS) in the development of a specification of requirements for a replacement to Hydra IT system- Project managed Farynor IT system implementation for FRS (from scoping and planning through to delivery)- Researched Delivery Models for administration and business support- Designed and facilitated workshops for Health, Schools, Highways Online Reporting- Supported redesign of Blue Badge system